Schneider Electric

LEAD SALES ASSOCIATE-PT in GREENVILLE, IL S01096

RoleInfrastructure

LevelMid Level

LocationGreenville, Israel, United States

WorkOn-site

TypePart-time

Posted1 week ago

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About the role

End Point Infrastructure Operations Engineer Exp 2-4 yrs Location
Bangalore You will report to the Head of Endpoint & Mobility Delivery and Operations team. As Engineers, you will participate in projects and oversee the implementation of information systems to support the enterprise infrastructure relating to Endpoints of the organization. The implementation occurs generally in Project mode, following on from proof-of-concept items, with strong stakeholder engagement and requirement gathering stages. You will ensure that all systems are working at optimal levels and support the change management and implementation of new features and system requirements. You will provide Level 3 support on all areas under your scope. You will have a main responsibility (in your case Azure Virtual Desktop) and secondaries (depending on your background) What do you get to do in this position? On your specific primary assignment (AVD)
Implement Azure Virtual Desktop solutions based on client requirements and best practices.
Deploy, configure, and manage virtual machines, session hosts, and other Azure Virtual Desktop components.
Collaborate with infrastructure, security, and networking teams for integration and performance optimization.
Provide end-user support, troubleshooting connectivity, performance, and application compatibility issues.
Monitor system performance, identify bottlenecks, and optimize for an optimal user experience.
Perform regular maintenance tasks like patching, updates, and security hardening.
Coordinate with application owners and support teams for seamless application integration.
Create and maintain documentation, including procedures, guides, and troubleshooting resources.
Stay updated with industry trends, best practices, and emerging technologies in Azure Virtual Desktop and virtualization.
Participate in knowledge sharing and train other team members on Azure Virtual Desktop technologies and solutions. For all secondaries assignments
You will provide L3 support for End Point assigned subjects (OS, ME-CM, MEM, Mobile, AVD, Compliance...).
Assist with the improvement of the solution environment and functional processes for our customers. Automate Operational processes where feasible.
Manage the L3 support incidents related with End Point, being part of a global Team for End Point and Mobility L3 support
Supports the windows infrastructure including: All versions of supported Microsoft OS (except for the server part), ME-CM, VDI, etc...
Work closely with our service providers
Work closely with the respective service line Architects
Consistently apply “lessons learned”, model personal accountability & teamwork.
Participate in proactive support management, analyze problems, provide solutions to meet customer needs.
Engage with global architectural team and global operations’ teams to ensure a streamlined customer experience.
Document operational processes and ensure those are properly disseminated thru L1 and L2´
Ensure all support levels are properly trained and knowledgeable on your area of responsibility.
Contribute & share knowledge thru communities, documentation, and communication channels.
Execute assigned project work related to the End Point and Mobility support are Qualifications We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. Requirements: For your specific primary assignment (AVD)
Over 2 to 4 years of experience in similar position
Solid knowledge and understanding of Cloud Concepts.
Thorough understanding of the Microsoft Azure ecosystem.
Expertise in Azure Virtual Desktop Solution.
Experience in AVD business requirements gathering.
Proficiency in AVD Architecture Design and Deployment.
Strong PowerShell scripting skills.
Experience in application packaging.
Experience with Intune / MECM (Microsoft Endpoint Configuration Manager). For all secondaries assignments
A bachelor's degree from an accredited college or university.
Self-starter, able to work independently and as part of a team
Capable knowledge of desktop environments including Microsoft Windows 10 (W11) Operating Systems, hardware, mobility, connectivity, etc.
Capable knowledge on VDI (HyperV, VMWARE, Virtual Box...)
Understanding of Network Topologies, ZScaler, VPN’s & Proxies desirable.
Ability to diagnose and resolve advanced problems for PC related software and hardware issues
Ability to closely work with partners and vendors
Ability to manage multiple activities
Ability to work in a matrix reporting environment
Excellent communication, documentation, and customer service skills
Excellent problem solving and analytical skills, the ability to hunt down a problem and find a solution, ability to diagnose and resolve advanced problems for PC related software and hardware issues
Current with emerging desktop technologies
Possess a passion for continuous learning, strong problem-solving skills, critical thinking, and good judgement
Technical Delivery and Customer facing presentation skills with a high degree of comfort with both large and small audiences
Fluent English mandatory, other languages a bonus.
Experience of large Enterprise environments.
Strong attention to detail and deadline oriented
Experience in a global role desirable Certifications (Not Mandatory but Nice to have)
Azure Administrator Associate
Azure Virtual Desktop Specialty
Azure Security Engineer Associate
NME-200 Nerdio Manager for Enterprise
Microsoft Certified System Engineer (MCSE) certifications
Project Management experience and certifications
ITIL certification Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
End Point Infrastructure Operations Engineer Exp 2-4 yrs Location
Bangalore You will report to the Head of Endpoint & Mobility Delivery and Operations team. As Engineers, you will participate in projects and oversee the implementation of information systems to support the enterprise infrastructure relating to Endpoints of the organization. The implementation occurs generally in Project mode, following on from proof-of-concept items, with strong stakeholder engagement and requirement gathering stages. You will ensure that all systems are working at optimal levels and support the change management and implementation of new features and system requirements. You will provide Level 3 support on all areas under your scope. You will have a main responsibility (in your case Azure Virtual Desktop) and secondaries (depending on your background) What do you get to do in this position? On your specific primary assignment (AVD)
Implement Azure Virtual Desktop solutions based on client requirements and best practices.
Deploy, configure, and manage virtual machines, session hosts, and other Azure Virtual Desktop components.
Collaborate with infrastructure, security, and networking teams for integration and performance optimization.
Provide end-user support, troubleshooting connectivity, performance, and application compatibility issues.
Monitor system performance, identify bottlenecks, and optimize for an optimal user experience.
Perform regular maintenance tasks like patching, updates, and security hardening.
Coordinate with application owners and support teams for seamless application integration.
Create and maintain documentation, including procedures, guides, and troubleshooting resources.
Stay updated with industry trends, best practices, and emerging technologies in Azure Virtual Desktop and virtualization.
Participate in knowledge sharing and train other team members on Azure Virtual Desktop technologies and solutions. For all secondaries assignments
You will provide L3 support for End Point assigned subjects (OS, ME-CM, MEM, Mobile, AVD, Compliance...).
Assist with the improvement of the solution environment and functional processes for our customers. Automate Operational processes where feasible.
Manage the L3 support incidents related with End Point, being part of a global Team for End Point and Mobility L3 support
Supports the windows infrastructure including: All versions of supported Microsoft OS (except for the server part), ME-CM, VDI, etc...
Work closely with our service providers
Work closely with the respective service line Architects
Consistently apply “lessons learned”, model personal accountability & teamwork.
Participate in proactive support management, analyze problems, provide solutions to meet customer needs.
Engage with global architectural team and global operations’ teams to ensure a streamlined customer experience.
Document operational processes and ensure those are properly disseminated thru L1 and L2´
Ensure all support levels are properly trained and knowledgeable on your area of responsibility.
Contribute & share knowledge thru communities, documentation, and communication channels.
Execute assigned project work related to the End Point and Mobility support are
Qualifications We know skills and competencies show up in many ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. Requirements: For your specific primary assignment (AVD)
Over 2 to 4 years of experience in similar position
Solid knowledge and understanding of Cloud Concepts.
Thorough understanding of the Microsoft Azure ecosystem.
Expertise in Azure Virtual Desktop Solution.
Experience in AVD business requirements gathering.
Proficiency in AVD Architecture Design and Deployment.
Strong PowerShell scripting skills.
Experience in application packaging.
Experience with Intune / MECM (Microsoft Endpoint Configuration Manager). For all secondaries assignments
A bachelor's degree from an accredited college or university.
Self-starter, able to work independently and as part of a team
Capable knowledge of desktop environments including Microsoft Windows 10 (W11) Operating Systems, hardware, mobility, connectivity, etc.
Capable knowledge on VDI (HyperV, VMWARE, Virtual Box...)
Understanding of Network Topologies, ZScaler, VPN’s & Proxies desirable.
Ability to diagnose and resolve advanced problems for PC related software and hardware issues
Ability to closely work with partners and vendors
Ability to manage multiple activities
Ability to work in a matrix reporting environment
Excellent communication, documentation, and customer service skills
Excellent problem solving and analytical skills, the ability to hunt down a problem and find a solution, ability to diagnose and resolve advanced problems for PC related software and hardware issues
Current with emerging desktop technologies
Possess a passion for continuous learning, strong problem-solving skills, critical thinking, and good judgement
Technical Delivery and Customer facing presentation skills with a high degree of comfort with both large and small audiences
Fluent English mandatory, other languages a bonus.
Experience of large Enterprise environments.
Strong attention to detail and deadline oriented
Experience in a global role desirable Certifications (Not Mandatory but Nice to have)
Azure Administrator Associate
Azure Virtual Desktop Specialty
Azure Security Engineer Associate
NME-200 Nerdio Manager for Enterprise
Microsoft Certified System Engineer (MCSE) certifications
Project Management experience and certifications
ITIL certification

Required skills

Infrastructure operations

Endpoint management

Incident support

Change management

About Schneider Electric

Schneider Electric

GREENVILLE

Headquarters