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职位Schneider Electric

Field Service Manager

Schneider Electric

Field Service Manager

Schneider Electric

Ashburn, Virginia

·

On-site

·

Full-time

·

2w ago

For this U.S. based position, the expected compensation range is $117,600 - $176,400 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States.

Our salary ranges are determined by reviewing roles of similar responsibility and level.

Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position.

The Company will accept applications on an ongoing basis until the position is filled.

Position: Field Service Manager Location: Linthicum Heights, MD - and surrounding area This individual in this role has 7+ years’ experience in this industry and a minimum of 3 years in a non-managerial role, the leading activity of other project team members on-site, or direct management of employees in a prior managerial role.

They already possess the knowledge of advanced understanding of HVAC and Security industry, as well as safety and commissioning processes and best practices.

The individual demonstrates excellent customer service and leadership skills.

As a manager, will interview, hire, train, mentor, evaluate and when necessary, terminate operations personnel or make related recommendations.

Responsible for the administration of company polices including safety, utilization, tools, and training/development.

This position is also responsible for managing operations personnel in accordance with company and HR policies and procedures.

This position typically reports to a service operations Manager.

Responsibilities are at a Service TEAM level Direct management responsibility of Field Service technicians and customers within a service district defined by a geographic area.

Oversights of field operations between SE and our customer to ensure efficient and effective implementation of operational expectations of US Service Operations.

Although not utilized on job sites, the FM is expected to spend 50% of their time in the field with techs, customers and sales personnel.

Conduct monthly safety meetings, perform FSR site safety audits, and ensure the district is in compliance with safety policies and procedures.

Partner with Scheduling teams, Logistics, Technical Support, Engineering and Sales groups within the FSM’s assigned district.

You are accountable for proper scheduling and utilization of employees within the team.

Develop and coordinate all technician training and qualification plans.

Ensure techs are properly indoctrinated into SE’s corporate culture and policies.

Mentor techs in order to maximize SE’s business opportunities and attain the technicians’ personal career goals.

Ensure technician is complying with all administrative processes and field service reporting requirements.

Oversee the technician Recommended Repair Sales Lead process and ensure optimal participation.

Rive KPSs as defined by management to maximize Service goals to identify weaknesses and make corrections in order to enhance service delivery.

Perform annual and midyear performance reviews for employees.

Establish performance goals or employees.

Perform regular site visits and 1:1 meetings with direct reports.

Find opportunities to interact with customers to assess how the team is performing, incorporate feedback into department ways of working.

Contribute to departmental or branch strategic planning.

Ensure direct reports are properly equipped with tools and safety PPE required to perform their responsibilities on customer sites.

Stay informed of new developments in field tools and safety technology ad apply them to projects or business processes as required.

Assist sales personnel in the review of project cost estimates, assist in the creation of sales stage deliverables.

Diagnose, troubleshoot, and repair control systems wiring, hardware, and software install, replace and re-commission control systems devices, equipment and software.

Let us learn about you!

Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.

We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.

It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us.

This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values.

We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.

Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.

You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.

It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

For this U.S. based position, the expected compensation range is $117,600 - $176,400 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States.

Our salary ranges are determined by reviewing roles of similar responsibility and level.

Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position.

The Company will accept applications on an ongoing basis until the position is filled.

Position: Field Service Manager Location: Linthicum Heights, MD - and surrounding area This individual in this role has 7+ years’ experience in this industry and a minimum of 3 years in a non-managerial role, the leading activity of other project team members on-site, or direct management of employees in a prior managerial role.

They already possess the knowledge of advanced understanding of HVAC and Security industry, as well as safety and commissioning processes and best practices.

The individual demonstrates excellent customer service and leadership skills.

As a manager, will interview, hire, train, mentor, evaluate and when necessary, terminate operations personnel or make related recommendations.

Responsible for the administration of company polices including safety, utilization, tools, and training/development.

This position is also responsible for managing operations personnel in accordance with company and HR policies and procedures.

This position typically reports to a service operations Manager.

Responsibilities are at a Service TEAM level Direct management responsibility of Field Service technicians and customers within a service district defined by a geographic area.

Oversights of field operations between SE and our customer to ensure efficient and effective implementation of operational expectations of US Service Operations.

Although not utilized on job sites, the FM is expected to spend 50% of their time in the field with techs, customers and sales personnel.

Conduct monthly safety meetings, perform FSR site safety audits, and ensure the district is in compliance with safety policies and procedures.

Partner with Scheduling teams, Logistics, Technical Support, Engineering and Sales groups within the FSM’s assigned district.

You are accountable for proper scheduling and utilization of employees within the team.

Develop and coordinate all technician training and qualification plans.

Ensure techs are properly indoctrinated into SE’s corporate culture and policies.

Mentor techs in order to maximize SE’s business opportunities and attain the technicians’ personal career goals.

Ensure technician is complying with all administrative processes and field service reporting requirements.

Oversee the technician Recommended Repair Sales Lead process and ensure optimal participation.

Rive KPSs as defined by management to maximize Service goals to identify weaknesses and make corrections in order to enhance service delivery.

Perform annual and midyear performance reviews for employees.

Establish performance goals or employees.

Perform regular site visits and 1:1 meetings with direct reports.

Find opportunities to interact with customers to assess how the team is performing, incorporate feedback into department ways of working.

Contribute to departmental or branch strategic planning.

Ensure direct reports are properly equipped with tools and safety PPE required to perform their responsibilities on customer sites.

Stay informed of new developments in field tools and safety technology ad apply them to projects or business processes as required.

Assist sales personnel in the review of project cost estimates, assist in the creation of sales stage deliverables.

Diagnose, troubleshoot, and repair control systems wiring, hardware, and software install, replace and re-commission control systems devices, equipment and software.

Let us learn about you!

Apply today.

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关于Schneider Electric

Schneider Electric

Schneider Electric SE is a French multinational corporation that specializes in energy technology, covering electrification, automation, and digitalization for industry and homes.

10,001+

员工数

Rueil-Malmaison

总部位置

$25B

企业估值

评价

3.8

10条评价

工作生活平衡

3.2

薪酬

4.0

企业文化

4.1

职业发展

3.8

管理层

3.4

72%

推荐给朋友

优点

Great company culture and team environment

Good benefits and compensation

Flexibility and work accommodations

缺点

Poor upper management and leadership issues

Lack of training and support

Enforcement of in-person work requirements

薪资范围

12个数据点

Mid/L4

Mid/L4 · CONTINUOUS IMPROVEMENT ENGINEER

1份报告

$122,800

年薪总额

基本工资

$106,000

股票

-

奖金

-

$122,800

$122,800

面试经验

1次面试

难度

3.0

/ 5

时长

14-28周

录用率

100%

面试流程

1

Application Review

2

HR Screen

3

Technical Interview

4

Hiring Manager Interview

5

Offer

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit