We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

ABOUT THE ROLE
We are looking for a detail-oriented and motivated Junior Service Operations & Data Coordinator to join our team. This is a great opportunity for university student (not in last year of studies) who wants to gain hands-on experience in service operations, data management, and cross-team collaboration.
You will support multiple service lines (AMS, PSEE, AS, CAS) and play a key role in keeping our data accurate, our processes running smoothly, and our teams aligned.

WHAT YOU WILL DOData & Dashboard Management

• Maintain and update customer and service data in internal dashboards
• Upload new customers, contracts, and service requests (SRs)
• Ensure data accuracy and consistency across systems

Reporting & Pipeline Support

• Support pipeline tracking (new customers, renewals)
• Prepare weekly and monthly reports
• Assist with basic forecasting and data validation

Team Collaboration

• Communicate with Customer Success Managers (CSMs) on contracts and data validation
• Work closely with Finance, Controlling, and operations teams
• Help coordinate information across different stakeholders

Service Coordination

• Assist with coordination of service activities (e.g., activations, reviews, automation support)
• Help ensure services are delivered on time and according to plan

Order & Invoice Support

• Support service order processing and data transfers between systems
• Assist with invoicing milestones and tracking

Resource Coordination

• Help with basic staffing coordination based on project needs

WHAT WE ARE LOOKING FOR

• Strong attention to detail and organizational skills
• Good communication skills and a team-oriented mindset
• Basic analytical thinking and comfort working with data
• Ability to manage multiple tasks and priorities

Preferred Background

• Degree in Business, Economics, IT, or a related field (or equivalent experience)
• Familiarity with Excel or similar tools
• Interest in operations, data, or project coordination

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451610 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #