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Data Services is an organization within SAP Concur that provides data analytics consultation, IBM Cognos report-writing services, and training to customers who use Concur hosted software applications such as Concur Travel & Expense and Concur Invoice.

The Data Consultant will manage clients and work with each client to craft a reporting strategy and recommend best practice reports for specific client profiles, industries, or use cases. For client-requested reports, the Consultant will gather business requirements, translate those business requirements into a design, write the reports or dashboards, and work with the clients to distribute the results throughout their companies. At times, the Consultant may be called upon to conduct online or in-person training for clients who wish to learn how to use Cognos or learn more about the data model of the Concur solutions. The Consultant will also be responsible for updating progress in a project tracking tool.

Responsibilities:

• Act as a subject matter expert for SAP Concur’s reporting module for expense, invoice and travel modules.

• Manage clients and work with each client to develop reporting strategies and recommend best practices.

• Build, modify and maintain custom reports as per clients agreed business requirements.

• Manage clients’ expectations (internal and external) with regards to reporting deliverables, timeframes, etc. by understanding the key business drivers and their prioritization.

• Ensure completion of deliverables, managing schedules, meeting milestones, delivering within budget and committed deadlines.

• Update progress in SAP Concur’s project tracking tool.

• Work on support cases from the reporting queue through to resolution (as needed).

• Develop and maintain knowledge of SAP Concur’s reporting module knowledge, implementation practices and methodologies.

• Be aware of, and comply with, all corporate policies (e.g. data security, compliance, audit, etc.).

Qualifications:

Education, Experience & Training required:

• Business Admin (BA) / Bachelor of Science (BS) or equivalent experience.

• At least 2+ years in consulting or related customer facing role.

• At least 2+ years’ work experience with data reporting and analysis.

• Experience with Business Intelligence solutions.

• Intermediate understanding of Microsoft applications including Excel (VBA) and SQL is preferred.

• Ability to work productively in a fast-paced, ever-changing environment

• Ability to pass a background check, background investigation, and obtain a security clearance

Job Specific Specialized Knowledge & Skills: (in order of priorities)

• Exceptional written and verbal communication skills in English.

• Excellent presentation skills

• Analytical, consulting, troubleshooting, system testing and product evaluation skills

• Project management skills

• Strong organizational skills and ability to deliver on commitments

• Creative solution development

• Ability to effectively utilize data and system tools.

• Functional knowledge of SAP Concur solutions strongly preferred

• Proven ability to engage and interact with internal & external teams to resolve customer issues

• Ability to persuade and influence

• Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions

Critical Performance Competencies:

• Communication and influence

• Business acumen

• Decisiveness / Judgement

• Planning and organization

• Partnering

• Personal professional effectiveness

Physical and Cognitive or Mental Requirements:

Major job activities – physical requirements:

• Use of computer and keyboard for extended periods of time on most or all workdays

• Use of telephone – throughout the workday as needed to conduct business

• Communicating and interacting with others

Major job activities – mental requirements:

• Multiple concurrent tasks

• Ability to perform under stress

• Writing, reading and comprehension

• Problem solving

• Confidentiality

• Customer contact

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 70900-159900USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

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Requisition ID: 451264 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #