We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Role summary:

The Global Mobility — US Permanent Residence Specialist is the subject matter expert for US employment-based permanent residence (green card) processes. This role provides consultative guidance to managers, HR partners, and employees on policy and process, manages the lifecycle of green card cases, and serves as a liaison with the company’s external immigration vendor and outside counsel. The Specialist ensures compliance with internal policy and US government requirements, and delivers consistent, high-quality end-to-end experience for candidates and employees.

What you’ll do:

• Advise managers and stakeholders on eligibility, strategy, timing, responsibilities, costs, and company policy for employment-based permanent residence (PERM, I-140, adjustment of status).

• Manage the end-to-end green card case lifecycle for assigned population, including consultation, assessment, case tracking, documentation collection, filing coordination, and finalization.

• Act as primary day-to-day contact for the external immigration vendor and coordinate with outside counsel as needed; set expectations, monitor deliverables, and escalate issues.

• Maintain and update case tracking and ticketing systems timely.

• Develop and maintain internal documentation, and standard operating procedures related to US permanent residence processes.

• Ensure adherence to regulatory requirements and internal policies, working with legal counsel to address compliance or complex issues.

• Support compliance activities including document signature and physical postings.

• Support audits and data requests related to immigration records and maintain confidential records in accordance with privacy and retention policies.

• Participate in cross-functional projects (Total Rewards, Global Mobility) to ensure immigration-related initiatives are solutioned.

What you bring:

• 1-3+ years of direct experience managing US employment-based permanent residence processes in a corporate global mobility, HR, or immigration vendor/firm setting.

• Applied knowledge of US visas, and working knowledge of DOL and USCIS rules and timelines.

• Experience coordinating with external immigration vendors and/or outside counsel; proven vendor-management skills.

• Excellent written and verbal communication skills; able to explain technical immigration concepts to non-experts and draft clear guidance.

• Strong organizational skills and attention to detail

• Experience with case management systems, Microsoft Office, and reporting tools.

• Ability to handle sensitive/confidential information with discretion and professionalism.

Education

• Bachelor’s degree in HR, business, legal studies, or related field (or equivalent experience).

Preferred qualifications:

• Prior experience in a global tech company with multi-state US operations.

• Experience with HRIS and/or technology platforms (Share Point, case management).

• Project management experience and process-improvement orientation.

Competencies and behaviors:

• Customer-service mindset and ability to build credibility with managers and employees.

• Proactive problem solver who can prioritize competing deadlines.

• Collaborative and able to work cross-functionally with HR, legal, finance, and external partners.

• High integrity and commitment to compliance.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 69,800 -152,300 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 446347 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: