We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do:

The Customer Advisory AI Solution Advisor works closely with SAP’s Sales organization and the partner ecosystem to define account strategy as it relates to Artificial Intelligence. AI SAs are responsible for bridging the gap between the customer’s business strategy and relevant Business AI solutions. They are trusted advisors for the customer and SAP sales team to map AI commercials to a customer’s AI roadmap.

As an AI Solution Advisor, you will focus on the following key areas:

Providing Commercial Guidance to Sales Teams

• Provide account GTM strategy for SAP’s Business AI for all sales teams under a single second-level sales manager (SLSM) within the market unit this role supports.

• Supporting sales cycles end-to-end for marquee accounts within the SLSM’s set of customers

• Clarify commercial details as well as basic AI contractual terminology with customers and sales teams

• Triage incoming requests from customers and sales teams around commercials, legal, and software functional use cases

• Help to facilitate bi-weekly office hours with regional sales teams

Creating an SAP AI Vision for the Customer to build Pipeline

• Support building customer demand through appropriate thought leadership positioning.

• Understand customer’s business process map and business model with industry reference architecture focus​.

• Understand customer’s current enterprise landscape and future needs​.

• Drive the positioning of standard AI approaches leveraging SAP Business AI

• Engage in pipeline-building activities such as account planning, quarterly business reviews, and regional AI community events

Building Key Business AI Deliverables to drive Sales Results

• Facilitation and execution of AI Discovery Workshops

• Drive Business AI architecture and capability mapping to solution design​.

• Ensure IT feasibility of the Business AI mapping to SAP solution architecture. ​

• Support customer cloud transformation roadmap definition (business and application focus)​.

• Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus)​.

Being a Business AI Advisor for the Customer to create Lifetime Value

• Support customer workshops and meetings to develop relationships with key stakeholders at the customer

• Support updating AI roadmaps & solution maps with the customer and assigned sales team members​.

• Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio

• Support the end-to-end lifecycle of solution activation and consumption

What you bring:

• An understanding (technical and/or non-technical) of AI in a business context

• Experience working with and selling software to large enterprises

• Collaboration with Solution Management, Sales, Presales, Adoption/Consumption, Consulting or Business Development, demonstrating successful outcomes over multiple years

• Familiarity with the enterprise software sales process and Business AI commercials

• Experience acting as the trusted representative of an enterprise software organization to a customer

• Proven professional networks in the market to drive pipeline and revenue growth for SAP.

• Proven leadership and project execution experience.

• Proven experience of driving tangible outcomes in enterprise customer software sales.

• Fluency in English; any other language is an asset.

• Education: Bachelor's degree (or equivalent) required

Meet your team:

At the core of our mission, the AI Advisor team is dedicated to guiding SAP’s sales teams, and SAP’s customer through their Business AI transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments.

We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP’s products and services, we help customers unlock the full potential of their technology solutions.

By speaking our customers' language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation.

Whether helping customers overcome obstacles or identifying new growth avenues, the AI Advisor team is committed to delivering value every step of the way.

Candidate(s) will be required to work 3 days a week in office/client site as per our Pledge to Flex return to office policy

SAP is not offering relocation benefits for this role at this time.SAP is not offering visa sponsorship for this role at this time.Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 194100 - 411600 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 447016 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: