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职位Samsung

Assistant Manager, Online Customer Experience

Samsung

Assistant Manager, Online Customer Experience

Samsung

Empire Tower, Bangkok, Thailand

·

On-site

·

Full-time

·

3d ago

Position Summary Role and Responsibilities

1. Manage the development, updates, feature enhancement, and content strategy and drives performance of the website(s) and mobile app ( iOS / Android ).

2. Ensure all digital platforms are responsive, user-friendly, fast-loading, and SEO / ASO-optimized

3. Drive marketing campaign & collaborate with designers, marketers, “RHQ” developers to implement new features and functionality via campaign publishing.

4. Conduct regular QA testing, troubleshooting, and bug fixing.

5. Manage 3rd-party integrations, plugins, APIs, GTM, Floodlight and tools.
Proficiency in HTML, CSS, JavaScript, and app development frameworks

6. Quality Assurance, the shop app features, functionalities and content accuracy.

7. Schedule projects, resources and reports.

8. Collaborates with cross-functional with the development of the shop app in both the regional and local.

Skills and Qualifications

1. Bachelor in marketing, business administration or related fields.

2. 5 to 7 years of experience in e Commerce app operation, marketing, and service planning.

3. Experience in customer experience, user experience enhancement projects.

4. Exceptional interpersonal skill and teamwork

5. Strategic planning

6. Goal Orientation

7. Fluent in English communication.

8.

Innovation & Creativity:

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关于Samsung

Samsung

Samsung

Public

A technology company that engages in consumer electronics, IT and mobile communications, and device solutions.

10,001+

员工数

Seoul

总部位置

$267B

企业估值

评价

3.7

15条评价

工作生活平衡

2.0

薪酬

2.5

企业文化

1.5

职业发展

2.0

管理层

1.8

15%

推荐给朋友

优点

Hardware/technology leadership

Competitive salary offers for some roles

Sign-on bonuses available

缺点

Toxic culture and politics

Poor work-life balance with strict RTO policies

Micromanagement and employee tracking

薪资范围

46个数据点

Senior/L5

Senior/L5 · Digital Transformation Manager

1份报告

$180,827

年薪总额

基本工资

$157,414

股票

-

奖金

-

$180,827

$180,827

面试经验

6次面试

难度

2.2

/ 5

时长

14-28周

录用率

67%

体验

正面 33%

中性 33%

负面 34%

面试流程

1

Application Review

2

Phone Screen

3

Technical/Video Interview

4

Team Interview

5

Offer

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Role-Specific Skills