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채용Samsung

Assistant Manager, Online Customer Experience

Samsung

Assistant Manager, Online Customer Experience

Samsung

Empire Tower, Bangkok, Thailand

·

On-site

·

Full-time

·

3d ago

Position Summary Role and Responsibilities

1. Manage the development, updates, feature enhancement, and content strategy and drives performance of the website(s) and mobile app ( iOS / Android ).

2. Ensure all digital platforms are responsive, user-friendly, fast-loading, and SEO / ASO-optimized

3. Drive marketing campaign & collaborate with designers, marketers, “RHQ” developers to implement new features and functionality via campaign publishing.

4. Conduct regular QA testing, troubleshooting, and bug fixing.

5. Manage 3rd-party integrations, plugins, APIs, GTM, Floodlight and tools.
Proficiency in HTML, CSS, JavaScript, and app development frameworks

6. Quality Assurance, the shop app features, functionalities and content accuracy.

7. Schedule projects, resources and reports.

8. Collaborates with cross-functional with the development of the shop app in both the regional and local.

Skills and Qualifications

1. Bachelor in marketing, business administration or related fields.

2. 5 to 7 years of experience in e Commerce app operation, marketing, and service planning.

3. Experience in customer experience, user experience enhancement projects.

4. Exceptional interpersonal skill and teamwork

5. Strategic planning

6. Goal Orientation

7. Fluent in English communication.

8.

Innovation & Creativity:

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총 조회수

0

총 지원 클릭 수

0

모의 지원자 수

0

스크랩

0

Samsung 소개

Samsung

Samsung

Public

A technology company that engages in consumer electronics, IT and mobile communications, and device solutions.

10,001+

직원 수

Seoul

본사 위치

$267B

기업 가치

리뷰

3.7

15개 리뷰

워라밸

2.0

보상

2.5

문화

1.5

커리어

2.0

경영진

1.8

15%

친구에게 추천

장점

Hardware/technology leadership

Competitive salary offers for some roles

Sign-on bonuses available

단점

Toxic culture and politics

Poor work-life balance with strict RTO policies

Micromanagement and employee tracking

연봉 정보

46개 데이터

Senior/L5

Senior/L5 · Digital Transformation Manager

1개 리포트

$180,827

총 연봉

기본급

$157,414

주식

-

보너스

-

$180,827

$180,827

면접 경험

6개 면접

난이도

2.2

/ 5

소요 기간

14-28주

합격률

67%

경험

긍정 33%

보통 33%

부정 34%

면접 과정

1

Application Review

2

Phone Screen

3

Technical/Video Interview

4

Team Interview

5

Offer

자주 나오는 질문

Technical Knowledge

Behavioral/STAR

Past Experience

Role-Specific Skills