Assistant Manager, SCM Operation Innovation (Korean Language)

Position Summary

• Process Innovation
• SCM Operation Innovation
• Korea Language & Expertise

Role and Responsibilities Process Innovation- Identify business pain points based on management direction through operational data analysis

• Initiate business process innovation strategies and collaborate with sales teams

• Redesign and improve systems per new process operation standards

• Implement new methodologies and policies to improve overall business

• Develop performance indicators and monitor operational levels

• Lead and follow up on effective implementation of new business processes

SCM Operation Innovation

• Analyze supply chain operation problems (KPIs) and identify improvement solution

• Develop processes and tools to improve supply chain operation

• Encourage sales adoption of new processes and tools

• Address critical demand/supply issues and expedite tasks for solid

• Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching)

Analyze supply chain operation problems (KPIs) and identify improvement solution

• Develop processes and tools to improve supply chain operation

• Encourage sales adoption of new processes and tools

• Address critical demand/supply issues and expedite tasks for solid decision-making

• Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching)

Korean Language & Expertise

• Acts as the translation/interpretation bridge. New task guidance, project direction, and strategic initiatives typically arrive in Korean first from headquarters.

• Written reports and verbal updates in Korean, required for leadership alignment with RHQ/HQ.

• Relationship building with TSE BM & Korean SCM, RHQ Innovation Team, SDSAP Team, and HQ process owners without requiring translation layers.

• Position explicitly requires creating reports in Korean using Microsoft Word/PPT. This is a daily function, not occasional.

Skills and Qualifications

• Excellent verbal and written communication skills in Korean (word/PPT), English, and Thai.

• Ability to analyze large and complicate datasets and report with summarized insights to manager

• Proactive communication with the sales team to encourage changes in supply/logistics management strategies.

• Bachelor's degree in Business Management, Industrial Engineering, or a related field of study.

• Minimum of five years of experience in process improvement, preferably within Process Innovation, Supply Chain Management (SCM), or Logistics.

• At least one year of experience supporting senior and executive-level client in decision-making and proactively addressing stakeholder requirements.

• Experience in designing new processes and improving existing ones to meet changing business needs.

• Proven ability to facilitate group meetings or workshops to achieve desired outcomes and build consensus among stakeholders.

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