Employee Service Account Executive

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce.com is seeking talented, energetic, quota-carrying sales professionals to help drive the growth of our new Employee Service product. The Employee Service Account Executive role is focused on selling the Employee Portal, HR Service Console, and Prebuilt Integrations that empower employees with the right information, anytime, and through a unified AI-powered platform.

As an Employee Service Account Executive, you'll be responsible for formulating and executing a scalable sales strategy within a designated vertical, driving growth by penetrating the current Salesforce customer base. You'll be instrumental in helping organizations improve their employee experience and engagement with a seamless, AI-driven self-service portal and HR service management solution. As part of the Emerging Business organization, you will contribute to Salesforce's growth in a fast-paced, collaborative, and fun atmosphere that fosters product incubation, all while being a valued member of the Ohana.

Your Role

You will work with customers to demonstrate the value of Salesforce's Employee Service suite, guiding them to the right solutions that will transform their employee service operations. You'll actively participate in client meetings, collaborate with internal resources, and lead discussions on how our solutions can streamline HR processes and improve employee engagement. As an emerging product, you will be responsible for prospecting, pipeline generation, and revenue, as well as ensuring customer satisfaction of early adopters.

Your Qualifications

• 6+ years of quota-carrying software or technology sales and account management experience
• Experience in the HR tech, employee experience, or SaaS space is highly preferred

Your Responsibilities

• Develop strong internal and customer relationships to create win-win sales opportunities
• Clearly communicate the value of Salesforce's Employee Service to potential customers
• Drive revenue growth within your vertical by closing new business and expanding existing accounts
• Develop and execute sales campaigns targeting employee service transformation
• Generate new leads through prospecting and assist core Account Executives in closing deals
• Thoroughly qualify leads and sales opportunities to ensure high conversion rates
• Leverage new and established relationships to grow business
• Maintain account and opportunity forecasting within Salesforce's internal systems
• Consistently meet and exceed an annual sales quota

Key Attributes We're Looking For

• Strong consultative selling experience
• Proven prospecting and lead generation skills
• Competitive spirit with a track record of achieving sales goals
• Resourcefulness and the ability to solve complex problems
• Coachable and driven to hit sales metrics
• Strong business acumen with the ability to articulate ROI
• Experience in solution selling and navigating customer discovery
• Excellent objection handling and negotiation skills
• Skilled in planning, closing, and executing sales strategies
• Exceptional communication and interpersonal skills
• Ability to collaborate and influence in a team environment
• Trusted advisor to both customers and colleagues
• Knowledge of employee service, HR platforms, ITSM (e.g., Service Now, Atlassian) or HCM systems (e.g., Workday) is a plus

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

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Equal Opportunity Employer

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.