About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

The Lead Engineer role would be part of Salesforce's Digital Marketing Technology group, responsible for the innovation of our Salesforce digital experiences globally, leveraging best-in-class technology and systems to pioneer the "next-gen" stack for Content management, Content classification, Experimentation A/B Testing and Multi-variate testing etc. This role encompasses defining and overseeing architecture, design, implementation, and testing strategies, ensuring technical excellence, long-term scalability, and high-quality product delivery across the digital experience. You will be working with a group of world-class engineers to build the breakthrough features our customers will love and adopt while keeping our trusted platform stable and scalable.

Key Responsibilities

• Establish the technical vision and unlock best-in-class capabilities in the marketing technology ecosystem
• Serve as the technical leader, providing solution guidance, influencing technical decisions across multiple teams and the broader organization, while ensuring optimal business outcomes
• Proactively partner with Product and Engineering leadership to define, shape, and champion the technical aspects of product roadmaps to align with business goals and architectural vision
• Drive the design and architecture of complex, high-impact technical solutions that translate business requirements into robust, scalable, reliable, and secure systems, while leveraging of Salesforce product suite
• Design, build, test, and deliver scalable, extensible, maintainable and observable services that are consumed by www.salesforce.com as well as other website experiences on the Salesforce digital platform
• Innovate and invent the future of Agile and DevOps, drive continuous improvement with a focus on process, controls, scalability, and maturity
• Continuously evaluate, assess, and advocate for the adoption of cutting-edge tools and technologies that drive significant improvements in engineering efficiency, productivity, and future-proofing
• Elevate the overall technical strength of the engineering organization by actively coaching, mentoring, and setting a high bar for technical excellence, architecture, and engineering best practices
• Cultivate and thrive in a culture of ownership, high-quality delivery, and continuous innovation

Qualifications

• 10+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services
• Proficient in modern software architectural principles and patterns for Domain-driven design
• Experience developing back-end software with Typescript and Node.js
• Experience in building scalable applications based on micro-service architecture in public cloud infrastructure with AWS (preferred)
• Experience with Lambda, API Gateway, DynamoDB, App Sync, SNS, SQS, Open Search, Elasti Cache etc
• Experience with NoSQL databases
• DynamoDB, Graph databases (Neo4j, Neptune, etc), Web Services (REST, GraphQL) & Data streams (Kafka, Kinesis, etc)
• Experience with web security, including JWT lifecycle management, CORS, CSP, and XSS prevention
• Experience in test-driven development and testing frameworks like Jest, Playwright, etc
• Experience in Service orchestration using tools like Terraform (preferred)
• Strong verbal and written communication skills
• A related technical degree required

Benefits

Salesforce offers a variety of benefits to help you live well including:

• Time off programs
• Medical, dental, vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

More details about company benefits can be found at: https://www.salesforcebenefits.com

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Compensation

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is**$207,800 - $285,800** annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. At Salesforce, we believe in equality for all. Workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Application Note

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.