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Salesforce brings companies and customers together in the number one Customer Relationship Management platform.

Size: 10000+ employees
Industry: Technology

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're looking for a strategic and execution-driven Senior Product Manager with deep Salesforce expertise (Revenue Cloud, Sales Cloud, Agentforce Platform, AI) to lead the vision and delivery of intelligent AI agents that power our world-class Renewals organization.

As Customer Zero, you will define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Renewals and Customer Success teams. Your work will directly enhance Renewals Manager productivity, automate complex renewal workflows, and transform how Salesforce's platform drives renewals pipeline and reduces customer attrition. You will collaborate cross-functionally with sales, revenue, and platform teams focused on AI and agent capabilities, while fostering a culture of excellence, innovation, and cross-cloud collaboration.

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Key Responsibilities:

• Advanced AI Research & Experimentation: Lead the exploration and application of cutting-edge AI techniques-including reasoning models, multimodal & cross-modal AI, multi-agent systems, and RAG-to push the boundaries of agent intelligence, adaptability, and performance in enterprise contexts.
• Product Strategy & Vision: Define and drive the strategic direction for AI agents supporting our global Sales teams, optimizing for usability, trust, and business value.
• Agentforce Development: Partner with Sales, Engineering, Design, and Data teams to define and execute the roadmap for AI agents in Salesforce and Slack as the primary interface for deployment.
• Data & Content Framework: Shape the data and content strategy that fuels agent intelligence and decision-making.
• AI Evangelism & Innovation: Champion AI maturity across teams and act as a thought leader in scaling autonomous agents, influencing broader product and platform direction.
• Cross-functional Collaboration: Drive alignment with internal stakeholders across sales, engineering, and platform teams to deliver business outcomes.

Qualifications

• 10+ years of product management experience with deep Salesforce implementation expertise (CRM, Sales Cloud, Platform, Data Cloud, Slack)
• Proven understanding of AI, Copilots, and agent-based architectures
• Strong experience building sales productivity and automation solutions (Lead, Opportunity, Account Management)
• Clear, compelling communicator with experience delivering executive-level presentations and influencing cross-functional teams
• Deep knowledge of Lead-to-Cash and Sales GTM processes
• Experience applying the Jobs To Be Done (JTBD) framework in enterprise product development
• Track record of thriving in fast-paced, dynamic environments
• Strong collaboration and team-building capabilities across global and virtual teams

Preferred Qualifications

• Salesforce certifications: Agentforce Specialist, Administrator, Sales Cloud Consultant, Service Cloud, Slack Admin
• Deep knowledge of Salesforce architecture, principles, and best practices
• Familiarity with emerging trends in autonomous AI agents and their impact on enterprise workflows

Unleash Your Potential:

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $184,000 - $276,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Client-provided location(s): Seattle, WA, Dallas, TX

Job ID: Salesforce-JR322621

Employment Type: FULL_TIME

Posted: 2026-01-22T20:01:14
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Perks and Benefits

Health and Wellness

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits

Parental Benefits

• Adoption Leave
• Return-to-Work Program
• Birth Parent or Maternity Leave
• Non-Birth Parent or Paternity Leave
• Fertility Benefits
• Adoption Assistance Program
• Family Support Resources

Work Flexibility

• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities

Office Life and Perks

• Casual Dress
• Happy Hours
• Snacks
• Some Meals Provided
• Company Outings

Vacation and Time Off

• Paid Vacation
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Leave of Absence
• Sabbatical
• Volunteer Time Off

Financial and Retirement

• 401(K)
• 401(K) With Company Matching
• Company Equity
• Stock Purchase Program
• Performance Bonus
• Relocation Assistance
• Financial Counseling

Professional Development

• Tuition Reimbursement
• Learning and Development Stipend
• Promote From Within
• Mentor Program
• Shadowing Opportunities
• Access to Online Courses
• Lunch and Learns
• Internship Program
• Leadership Training Program
• Professional Coaching
• Work Visa Sponsorship

Diversity and Inclusion

• Employee Resource Groups (ERG)
• Unconscious Bias Training
• Diversity, Equity, and Inclusion Program

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