Job Category

Product

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place!

Agentforce is the future of AI, and you are the future of Salesforce.

Job Details

Salesforce is looking for a Senior Product Manager to lead the evolution of our Schema AI and Schema Framework engineering teams. Based in Bangalore, you will be the primary product owner for the frameworks and services that define how metadata—the very DNA of Salesforce—is discovered, managed, and configured. In this role, you aren't just managing features; you are "conducting" complex, ambiguous opportunities to improve the builder experience. You will bridge the gap between deep infrastructure and cutting-edge Generative AI, owning the front-end experiences for Salesforce admins, developers, and architects. Your work will directly power major company priorities, including Agentforce, D360, and Marketing Cloud.

Responsibilities

• Product Strategy: Develop and own a 1-2 year prioritized roadmap for next-gen custom schema frameworks (PSED, Schema Interfaces, Schema Evolution, and Schema Plane).
• AI Innovation: Lead the application of schema metadata in AI Application Development, enabling users to configure metadata via natural language through Agentforce.
• Cross-Cloud Collaboration: Act as the strategic partner for Data Cloud and Marketing Cloud, prioritizing framework changes required for efforts like Data Cloud Singularity and Extensibility.
• Technical Leadership: Manage the lifecycle of a schema—from creation to evolution—ensuring no disruption to existing customer implementations in our multi-tenant SaaS platform.
• Stakeholder Engagement: Spend ~15% of your time with customers, ISVs, and partners to synthesize industry trends and infuse those insights into your product strategy.
• Bangalore Site Leadership: Serve as the effective "site lead" for the fully India-based engineering teams, translating high-level US direction into concrete execution.

Qualifications

• Minimum 10+ years in Product Management, specifically within Platform, Middleware, or Data Infrastructure.
• A "Metadata Maestro" with deep experience in relational database design, metadata-driven architectures, and large-scale data modeling.
• Hands-on knowledge of LLMs and prompt engineering; ability to define the metadata "grounding" required for AI agents to reason effectively.
• Ability to articulate conflicts between customer experience and business outcomes, making high-impact trade-offs in ambiguous situations.
• A strong intuition for low-code/no-code experiences and a desire to make complex technical configurations feel simple for admins and architects.
• Exceptional ability to communicate with various stakeholders, from tactical technical detail to high-level strategy, while effectively resolving escalations.

Preferred Qualifications

• Prior experience at a major PaaS (AWS, Azure, Google Cloud) or direct Salesforce competitor.
• Experience with Graph Databases or Semantic Layers for AI.
• Experience navigating "Inner Source" or contributing to shared frameworks used by multiple external teams.

Benefits

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

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Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About Our Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.