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Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Experience: 12-15+ years overall IT experience, 5+ years Tableau platform experience
We are seeking a highly experienced Senior Tableau Architect with strong expertise across
Tableau Server, Tableau Cloud, and Tableau Desktop to design, scale, and govern an enterprise
analytics platform. This role owns end-to-end Tableau architecture including platform stability,
performance, security, governance, and user adoption.Location: Mumbai
Key Responsibilities Tableau Platform Architecture (Server & Cloud)- Design and implement enterprise Tableau Server and Tableau Cloud architectures

• Lead installation, upgrades, patching, migrations, and Cloud onboarding
• Define High Availability (HA), Disaster Recovery (DR), and backup strategies
• Perform capacity planning, scalability, and performance tuning
• Monitor platform health, usage, and performance using TSM, Admin Views, and logs
• Plan and execute Tableau Server to Tableau Cloud or hybrid migration strategies
  Tableau Server Administration- Configure and optimize Tableau Server processes (VizQL, Backgrounder, Data Engine, Gateway,
• Repository)
• Manage authentication and authorization (AD, LDAP, SAML, OAuth)
• Implement row-level security (RLS), project-level permissions, and compliance controls
• Troubleshoot production issues and conduct root cause analysis
• Tableau Cloud Governance- Define governance models specific to Tableau Cloud capabilities and constraints
• Manage sites, users, groups, roles, and content lifecycle
• Ensure data security, refresh schedules, and extract encryption
• Monitor Cloud usage, performance, and adoption metrics
• Tableau Desktop & Development Standards- Define and enforce Tableau Desktop development standards and best practices
• Review and optimize complex dashboards for performance and usability
• Guide developers on data modeling, calculations, parameters, and actions
• Promote certified data sources and reusable assets
• Establish visualization standards aligned to business needs
• Data Architecture & Integration- Architect optimized data sources and semantic layers for Tableau consumption
• Define extract vs live connection strategies and refresh optimization
• Partner with data engineering teams to optimize backend performance
• Integrate Tableau with cloud and on-prem data platforms Governance, Adoption & Enablement- Define enterprise Tableau governance frameworks (Dev/Test/Prod, certification, promotion)
• Enable self-service analytics while maintaining security and performance
• Drive adoption through enablement, training, and usage analytics
• Establish Tableau adoption and value measurement dashboards
• Stakeholder Engagement & Leadership
• Act as the Tableau platform owner and trusted advisor to business and IT leaders
• Lead architecture reviews, design workshops, and roadmap planning
• Mentor Tableau Architects, developers, analysts, and administrators
• Collaborate with infrastructure, security, and data teams
• Required Skills & Qualifications
• Strong hands-on expertise in Tableau Server, Tableau Cloud, and Tableau Desktop
• Advanced knowledge of Tableau Prep, Admin Views, and Tableau APIs
• Experience supporting large user bases and high-concurrency environments
• Strong SQL, data modeling, and performance tuning skills
• Experience with enterprise data platforms and cloud infrastructure
• Excellent communication and stakeholder management skills
• Preferred Qualifications
• Tableau Certified Professional (Server, Desktop, or Cloud)
• Experience with hybrid Tableau deployments
• Exposure to automation, scripting (Python, Shell), or DevOps practices
• Cloud certifications (AWS, Azure, or GCP)
• Experience in BFSI or regulated enterprise environments
• Success Measures
• Stable, scalable, and secure Tableau platform (Server & Cloud)
• High adoption of Tableau Desktop self-service analytics
• Reduced performance issues and faster issue resolution
• Strong governance with business agility

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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