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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The DET Sales & Renewals Product Management team is looking for an experienced, savvy, and strategically minded Product Manager to serve as a renewals domain expert. In this role, you will work on critical Renewals Enhancements and Org62 Modernization programs, driving transformational initiatives that accelerate success through automation and digital engagement.

As a Product Manager, you will act as the primary liaison between partners and the development team, guiding the product development process from vision to execution. You will be a trusted business advisor with a 360-degree view of the business, building deep partner connections and maintaining a strong bias for action.

Key Responsibilities:

• Strategic Backlog Investment & Management: Own, maintain, and prioritize the product backlog based on functional gap analysis (as-is vs. to-be), strategic goals, business feedback, and prioritization frameworks like RICE (Reach, Impact, Confidence, and Estimation), ensuring it is always transparent, visible, and understood. Collaborate with the team to define user stories, epics, and acceptance criteria.

• User Story Crafting: Lead the translation of high-level business requirements into detailed, INVEST-compliant user stories and epics, including acceptance criteria.

• Functional Specifications: Author functional design specification documents to bridge the gap between business needs and technical implementation.

• Customer Advocacy: Act as the unwavering voice of the customer during feature grooming and sprint planning, ensuring the engineering team clearly understands and delivers on business expectations.

• AI Evangelism & Innovation: Champion AI maturity across teams and actively thread AI into as many Jobs-to-be-Done (JTBD) as possible, both for personal work and the work of others. Be a thought leader in scaling autonomous agents and influencing broader product and platform direction.

• Cross-functional Collaboration: Drive alignment with internal, business, and customer stakeholders across sales, engineering, and platform teams to deliver business outcomes.

• Product Vision and Strategy: Define the product strategy and roadmap based on Business Vision, Objectives, and critical metrics. You own the team vision and are ultimately responsible for the execution of work.

• Salesforce Innovation: Demonstrate hands-on expertise on Salesforce platforms to provide innovative solutions and remain "demo-ready" at all times.

• Continuous Improvement: Oversee the building of prototypes and MVP products, measuring successful delivery against key performance indicators.

Minimum Requirements:

• 5–8 years of proven experience as a Product Manager or similar role in Agile environments.

• Deep experience with the Salesforce platform, specifically Sales Cloud and Data Cloud.

• Salesforce Admin Certification.

• Excellent interpersonal skills with the ability to quickly establish credibility and rapport with both business and technical professionals.

• Ability to lead multiple projects simultaneously, from conception through go-to-market strategy and launch.

Preferred Requirements:

• Expertise in Slack product development and integration to drive digital engagement and automation.

• Proven experience in AI and Agentforce product development to build autonomous, intelligent solutions within the renewals domain.

• Salesforce AI Associate or AI Specialist certifications.

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.