To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure:

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Principal Architect, Endpoint Engineering

About the Role

The Principal Architect, Endpoint Engineering is a visionary technical leader within the Digital Enterprise Technology (DET) organization. Reporting to the VP of IT Experience Engineering (ITXE), you will define the architectural north star for Salesforce’s global workforce. You will be responsible for the strategy, security, and lifecycle of every device—Windows, macOS, Linux, and mobile—ensuring a "Success from Anywhere" experience that is seamless, secure, and highly automated for over 70,000+ Trailblazers.

Your Impact

• Responsibilities
• Strategic Vision:

Define and drive the 3-5 year architectural roadmap for unified endpoint management (UEM), moving toward a fully cloud-native, Zero-Trust architecture.

• AI & Automation:

Lead the integration of Agentic AI and machine learning to drive proactive endpoint health, self-healing capabilities, and automated remediation.

• Security & Trust:

Partner with Enterprise Security to bake-in compliance and security (EDR, Encryption, DLP) as code, ensuring our endpoint posture reflects Salesforce’s #1 value: Trust.

• Engineering Excellence:

Set the standards for CI/CD pipelines in endpoint deployment, infrastructure-as-code (IaC) for device configuration, and modern provisioning (Autopilot/DEP).

• Cross-Functional Leadership:

Act as a bridge between Digital Enterprise Technology (DET), Security, and Product teams to align endpoint capabilities with broader company initiatives like AI-driven productivity.

• Mentorship:

Evangelize a culture of technical excellence, mentoring senior engineers and fostering an inclusive environment that aligns with our Equality values.

Minimum Qualifications

• Education & Experience:

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant work experience.

• Enterprise Scale:

10+ years in Infrastructure/Endpoint Engineering, with 5+ years in a Principal or Architect capacity managing environments with 50,000+ nodes.

• Multi-Platform Mastery:

Deep architectural and engineering expertise across Windows, macOS, Linux, and mobile operating systems (iOS/Android).

• Scale:

Proven experience managing global endpoint environments of 50,000+ nodes using modern unified endpoint management (UEM) solutions.

• Security Mindset:

Strong foundation in Zero-Trust principles and extensive knowledge of endpoint security (EDR, vulnerability management, and automated patching).

• Modern Tooling:

Expert knowledge of UEM/MDM platforms and automated patch management frameworks.

• Leadership:

Demonstrated success driving large-scale digital workplace transformations and technology modernization initiatives.

• Communication:

Exceptional executive-level communication skills, with the ability to translate complex technical roadmaps into business impact for stakeholders.

• Enterprise Scale:

10+ years in Infrastructure/Endpoint Engineering, with 5+ years in a Principal or Architect capacity managing environments with 50,000+ nodes.

• Multi-Platform Mastery:

Deep-tier engineering expertise in macOS (Jamf),Windows (Intune/Modern Management), and Linux at an enterprise level.

• Communication:

Ability to command a room of executives or a deep-dive session with engineers, translating complex "bits and bytes" into business value and strategy.

Preferred Qualifications

• AI Integration:

Experience leveraging LLMs or AI Agents to modernize IT support or endpoint monitoring (e.g., predictive analytics for hardware failure).

• Cloud Ecosystems:

Deep familiarity with Salesforce’s own platform or integration experience with AWS, Azure, and Okta.

• Community Impact:

A history of contributing to the broader engineering community (open source, white papers, or speaking engagements).

Li-Y

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.