
The Customer Company - CRM + Data + AI + Trust
Sales Strategy Analyst at Salesforce
About the role
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Operations
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce is the world's #1 CRM and one of the largest enterprise software companies on the planet; right now is a pivotal moment to join the company. AI is reshaping how enterprise software is bought, sold, and used, and Salesforce is at the center of that shift. Agentforce, our AI platform, is already in the hands of thousands of customers. The question isn't whether AI changes enterprise sales; it's how fast, and building a sales org that can move quickly enough to capitalize on it. That's where this team comes in.
About the Role
The Technology, Media, and Telecom (TMT) Sales Strategy & Operations team is the analytical engine behind Salesforce's TMT sales organization: and this analyst role sits at the center of it. You'll partner directly with the ENTR SVP-level sales leadership team as a trusted advisor, translating complex data into the strategic narratives that drive business decisions, quarterly forecasts, and go-to-market execution.
This is a high-visibility, high-ownership role. You won't be handing off analyses to a senior lead: you'll be owning the output, presenting to leaders, and seeing your work directly shape sales strategy.
How you'll drive impact:
- Weekly business rhythm:
Own the weekly KPI pulse for a $1B+ business: surfacing pipeline health, coverage gaps, Y/Y trends, and segment hotspots for AVP/SVP leadership
- Forecast intelligence:
Build and maintain forecast math models that inform quarterly commit narratives up to the EVP level, including in-quarter and out-quarter target setting
- Executive business reviews:
Prepare Monthly/Quarterly Business Review decks with cross-functional inputs (Partners, Programs, top deals, competitive intelligence, C&C attainment, Y/Y performance); turning it into a coherent story.
- Driving AI sales success:
Partner with specialist and core sales teams to identify the playbooks, signals, and patterns that distinguish top AI deals - and scale those insights across the org
- Scalable infrastructure:
Build tools used by the entire sales org: ad-hoc query repositories, tracking workbooks, and reporting assets that business partners and specialists rely on to run their business
- Target setting & planning:
Model Create & Close targets, Day 1 Pipeline attainment, and seasonal allocation frameworks across SVP/AVP/RVP layers
- Cross-functional problem solving:
Engage with Finance, GTM (Partners, Sales Programs, Marketing, Recruiting), Product, and specialist teams to resolve operational and data issues that affect the business
What we're looking for
Required:
-
2–3+ years in a highly analytical role, strategy consulting, finance, or business operations
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Proficiency in Excel/Google Sheets; working knowledge of SQL and Tableau (you'll use both regularly)
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Strong written communication: you'll be drafting exec-level updates and narratives, not just building slides
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Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations
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Comfort working in ambiguity with fast-moving priorities and real deadlines
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Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
You'll stand out if you:
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Can distill a complex story into a three-bullet executive update under pressure
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Are curious about why the numbers look the way they do, not just what they say
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Have a bias toward building scalable, repeatable assets rather than one-off solutions
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Are a self-starter who can earn trust with senior stakeholders quickly
Why this role
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You'll have a seat at the table: this team directly advises SVP and AVP sales leaders, and your work appears in leadership reviews at the highest levels of the company
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You'll see the full business: from deal-level pipeline mechanics to billion-dollar quarterly strategy
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You'll grow fast: the team rewards ownership, and there's a clear path to Senior Analyst and beyond
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You'll work with a team that's deeply collaborative, sharp, and genuinely invested in each other's success
Unleash Your Potential:
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement:
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $80,900 - $122,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $97,400 - $134,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Required skills
Sales Strategy
Sales Operations
Data Analysis
Business Analytics
Forecasting
Executive Communication
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About Salesforce

Salesforce
PublicA cloud-based software company that provides customer relationship management software and applications.
10,001+
Employees
San Francisco
Headquarters
$243B
Valuation
Reviews
10 reviews
4.3
10 reviews
Work-life balance
3.2
Compensation
4.5
Culture
4.6
Career
4.2
Management
4.1
78%
Recommend to a friend
Pros
Great benefits and high salary
Excellent work culture and supportive management
Career advancement and development opportunities
Cons
Work-life balance challenges and long hours
High-pressure environment with heavy workload
Fast-paced environment with high expectations
Salary Ranges
50 data points
Mid/L4
Senior/L5
Mid/L4 · Business Operations and Strategy Manager, Agentforce & AI
1 reports
$209,300
total per year
Base
$182,000
Stock
-
Bonus
-
$209,300
$209,300
Interview experience
4 interviews
Difficulty
3.0
/ 5
Interview process
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Technical Assessment
5
Virtual Technical Interview
6
Onsite/Final Interview Loop
7
Manager Interview
Common questions
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
Past Experience
Latest updates
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WLB not good & culture is getting changed day by day
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Great work life balance but unclear career growth
WLB is great with flexible hours and remote-friendly policies, but promotion opportunities are very limited
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Good pay but culture getting worse day by day
Compensation is decent but culture has shifted to high performance focus with constant reorgs and leadership changes
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