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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The North OU Success Sales team is seeking a world-class seller to join our team supporting the North business. The successful candidate will be supporting our business to position and sell our Premier Success Plan to our customers. The Premier bundle of capabilities are used to deliver Salesforce’s most proactive and personalized support experience.

This is a sales role, and the primary measurement of success will be target attainment. The role will engage with sales teams to identify target accounts, and scope opportunities. As a subject matter expert you will be responsible to position the value of Premier with internal and external stakeholders. You will be part of the sales account team, and it is your responsibility to work closely with sales to build Premier pipeline and drive ACV. In addition to day-to-day selling, Premier Sales Executives focus heavily on scaled selling initiatives, such as developing and managing sales programs, and sales enablement sessions to drive sales of Premier.

Responsibilities:

• Build relationships with Sales leadership, including SVPs, AVPs and RVPs, to review territory performance and identify strategies and opportunities for Premier sales.
• Achieve and exceed regional ACV targets for Premier.
• Provide deal support for Premier Success
• Accurate weekly, monthly and quarterly forecasting and revenue delivery.
• Drive internal enablement programs, including content creation and delivering internal training.
• Evangelize Premier Success internally and externally.
• Serve as the subject matter expert for Premier Success.

Required Experience:

• 5+ years experience in Sales preferred of full cycle sales experience with a proven track record of success
• Salesforce or other CRM application experience
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

Required Skills:

• Strong written and verbal communication skills
• Executive-level communication and interpersonal skills
• Strong presentation skills required including the ability to adapt style based on audience and present complex ideas
• Ability to prioritize, multi-task, and perform effectively under pressure
• Great attention to detail, with strong analytical and problem solving skills
• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in
• Knowledge of Salesforceproduct and platform features, capabilities, and best use.
• Travel up to 25%

Attributes:

• High energy, outgoing, positive attitude and ability to motivate others
• Results-driven, tenacious, driven to succeed in a fast-paced environment
• Collaborative and consultative work style
• Ability to learn quickly and adapt to change

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement:

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.