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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role: Signature Success, AE, Federal (Department of War, Aerospace/Federal Systems Integrators, Salesforce National Security, Missionforce) About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Salesforce Success Plan Sales team is seeking an outstanding seller to join our Federal team. The successful candidate will be supporting our Federal business to position and sell our Signature Success Plan to our customers. The Signature Success AE will scope opportunities and position the value proposition for Signature with internal and external customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.
Duties & Responsibilities:Achieve and exceed targets for Signature Success plans across bookings, attach, upgrades, and conversions.

• Build, manage and progress Signature Success pipeline in line with targets.
• Daily update of the salesforce.com system with accurate customer and pipeline data.
• Accurate weekly, monthly and quarterly forecasting and revenue delivery.
• Provide sales/deal support on Signature opportunities including presenting tailored value propositions and providing pricing amongst other sales activities to drive ACV.
• Build trusted relationships with relevant internal stakeholders to review territories and identify strategies and opportunities to sell and expand coverage of Signature Success plans.
• Evangelize Signature Success internally and externally. Act as subject matter expert for Success Cloud products.
• Collaborate effectively with other parts of the organization, including, but not limited to: Account Team, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.
• Travel up to 20%

Qualifications:

• This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position. This position requires a security clearance.
• Enterprise: 10+ years of full cycle sales experience, at least 5 years in Enterprise Sales
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Salesforce or other CRM application experience
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority
• Excellent relationship-building skills with a proven track record to grow and nurture relationships
• Strong written and verbal communication skills. English proficiency required
• Outstanding presentation skills are required including the ability to adapt style based on the audience and present complex ideas.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential:

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement:

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.