
The Customer Company - CRM + Data + AI + Trust
Senior Manager, Strategy & Operations - Missionforce
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Operations
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role
Reporting to the Senior Director of Strategy & Operations, you will operate as a thinking partner and execution arm on the hardest, most ambiguous problems facing the Missionforce business. This is not a functional role with clearly defined swim lanes. Instead, you work alongside the Senior Director on whatever matters most — translating complexity, driving cross-functional workstreams, and building the materials that help leadership make decisions.
This role is an apprenticeship in executive problem-solving. You'll get exposure to the full range of challenges facing a high-growth government cloud business — commercial, technical, organizational — and build the judgment and versatility to operate at the next level.
What You'll Do
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Own pieces of the hardest problems. When the Senior Director is working a complex, cross-functional issue, you take ownership of critical components — running analysis, coordinating stakeholders, drafting materials, and driving follow-through
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Build executive-ready content. You translate messy, incomplete information into clear, structured slides and narratives that executives can quickly understand and act on
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Develop solutions across functional boundaries. You work across Sales, Engineering, Finance, Product, Legal, and other teams to drive progress on initiatives that don't fit neatly into anyone's existing mandate
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Stay current on the business. You proactively track what's happening across the organization — major deals, technical milestones, organizational changes — so you can spot connections and surface insights
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Operate with increasing independence. Early on, you'll work closely with the Senior Director. Over time, you'll take on problems end-to-end.
What We're Looking For
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5–7 years in strategy consulting, investment banking, or corporate strategy. Demonstrated ability to learn quickly across very different contexts — you're comfortable getting up to speed on technical, financial, and organizational topics
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Strong analytical and communication skills; ability to structure thinking clearly in writing and slides
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High tolerance for ambiguity and comfort working on problems without a clear roadmap
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Bias toward action and follow-through — you don't just identify problems, you drive them to resolution
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Experience working with or presenting to senior executives preferred
Unleash Your Potential:
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement:
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $143,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $172,200 - $236,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
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关于Salesforce

Salesforce
PublicA cloud-based software company that provides customer relationship management software and applications.
10,001+
员工数
San Francisco
总部位置
$243B
企业估值
评价
10条评价
4.3
10条评价
工作生活平衡
3.2
薪酬
4.5
企业文化
4.6
职业发展
4.2
管理层
4.1
78%
推荐率
优点
Great benefits and high salary
Excellent work culture and supportive management
Career advancement and development opportunities
缺点
Work-life balance challenges and long hours
High-pressure environment with heavy workload
Fast-paced environment with high expectations
薪资范围
50个数据点
Mid/L4
Senior/L5
Mid/L4 · Business Operations and Strategy Manager, Agentforce & AI
1份报告
$209,300
年薪总额
基本工资
$182,000
股票
-
奖金
-
$209,300
$209,300
面试评价
4条评价
难度
3.0
/ 5
面试流程
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Technical Assessment
5
Virtual Technical Interview
6
Onsite/Final Interview Loop
7
Manager Interview
常见问题
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
Past Experience
最新动态
Great WLB and benefits; work for SWE could be more technically challenging
Benefits are incredible with attractive ESPP and generous time off, but tech stack is described as ancient
blind
·
WLB not good & culture is getting changed day by day
Internal political situation deteriorating, frequent layoffs impacting remaining employees workload and wellbeing
glassdoor
·
Great work life balance but unclear career growth
WLB is great with flexible hours and remote-friendly policies, but promotion opportunities are very limited
blind
·
Good pay but culture getting worse day by day
Compensation is decent but culture has shifted to high performance focus with constant reorgs and leadership changes
blind
·