About the Role:

Grade Level (for internal use):

09

The Impact:

The Data & Technology Research Ops Associate is an early-career role focused on enabling research and operational workflows through hands-on execution, automation, and applied use of technology and generative AI. You will play a significant part in enhancing the efficiency and consistency of our research and membership-related workflows. Your contributions will directly support the achievement of team goals and will often involve resolving varied and non-routine issues, requiring guidance and clarification to support quality work. This role will allow you to understand how your work fits into the broader team vision, contributing to team initiatives to improve the relative business area.

What’s in it for you:

This role offers a unique opportunity to grow your technical skills, particularly in automation, scripting, and generative AI application, while embedded within a dynamic Research team. You will gain exposure to multidisciplinary project teams, senior researchers, and technical stakeholders, supporting key initiatives and contributing to continuous improvements in research and operational infrastructure. As a curious self-starter, you will have the chance to apply your creativity by bringing new ideas to the forefront and identifying opportunities for improvement and efficiency within team goals. You will be actively supported in your professional development, with opportunities to take advantage of training and development opportunities that arise.

Responsibilities:

• Manage and execute end-to-end survey research operations, including programming, fielding, monitoring, troubleshooting, and preparing deliverables in Qualtrics, along with integrating survey data across platforms, supporting the membership-based survey panel, and performing data cleaning, manipulation, and preparation for analysis using structured datasets.

• Provide hands-on operational and execution-focused support across research, membership, marketing-adjacent, and other relevant teams, encompassing tasks such as website/email updates, data and database cleaning, file preparation, formatting outputs, member communications, customer service workflows, survey mailing operations, and CRM data hygiene.

• Drive efficiency by identifying repetitive processes and building practical automations (e.g., scripts, macros, templates, AI-assisted workflows) and apply generative AI tools broadly for tasks like drafting, summarization, data transformation, and quality checks.

• Document processes and contribute to continuous improvements in research and operational infrastructure.

• Collaborate closely with senior researchers and technical stakeholders while focusing on implementation and execution.

• All employees are required to work from the office a minimum of 2 days per week.

What We’re Looking For: Basic Required Qualifications:

• A Bachelor’s degree in field of study is flexible. Relevant backgrounds include social sciences, statistics, data analytics, information systems, computer science, or related disciplines.

• Comfort navigating, integrating, and troubleshooting across multiple tools, platforms, and systems.

• Working knowledge of Python or similar languages (formal or informal experience accepted, including coursework or personal projects).

• Strong Excel skills; experience with SPSS or similar statistical tools for data manipulation and analysis.

• Comfortable using AI-powered tools and interested in applying them to real operational workflows, demonstrating curiosity to learn and understand shifting team priorities.

• Effective written and verbal communicator, especially in a fully remote environment, with the ability to interpret or clarify technical information to aid understanding.

Additional Preferred Qualifications:

• Interested in developing skills in marketing automation platforms (e.g., Marketo), HTML for email and basic web updates, GenAI prompting and workflow design, and data management and operational data practices.

• SQL, JavaScript, or additional Python experience.

• Excel macros or advanced spreadsheet automation.

• Experience experimenting with lightweight LLM agents or multi-step AI workflows.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values: Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only:

Know Your Rights: Workplace discrimination is illegal

20 - Professional (EEO-2 Job Categories-United States of America), RESECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID:

327765
Posted On:

2026-04-22
Location:

Manila, Philippines