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Job Description:

MOVE YOUR CAREER FORWARD WITH RYDER!

If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Summary

As part of the Ryder team, the Shipment Management Associate II will handle a variety of tasks.

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:

• Comprehensive training and the ability to continue your professional development
• Regional and local Ryder resources to help guide and support as we grow this offering.
• The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
• Additional day of Paid Time Off for Military Veterans.

We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!

You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.

In addition, YOU are the management and professional representative of the Ryder organization.

If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!Essential Functions

Technical Support of SMC Operations:

Provide tactical front line support for all command center activities at the account level and after hours support via pager and remote access as required

• Customer Interfacing:
  Active communications (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely manner
• Continuous Improvement & ISO 9001 Quality Program:
  Responsible for development and documenting operational processes and procedures at the account level to support site wide ISO 9001 quality system

Customer Solution Development and Support:

Proved support for peers and subordinates key operational decisions and non-typical requests to support customers business needs

• Operational Training:
  Participate in the development, deployment and maintenance of both client specific and operations generic training materials and delivery methods
• Project Management:
  Manage a variety of account specific and site wide tactical and strategic projects

Additional Responsibilities

• The SMC may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone rotation and remote equipment
• Performs other duties as assigned.

Skills and Abilities

• Ability to represent the company with external constituents
• Represent Ryder Shipment Management Services in a professional manner to internal and external parties
• Ability to build strong customer relationships
• Demonstrated customer service capabilities
• Direct customer interface (internal/external) on all customer related issues
• Effective leadership skills
• Strong verbal and written communication skills
• Ability to work independently and as a member of a team
• Demonstrates problem solving skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required
• Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field
• Two (2) years or more direct Transportation or Logistics work experience required

Travel

None

DOT Regulated

No

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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Job Category

Supply Chain

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$45K

Maximum Pay Range:

$52K

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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