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Job Description:

About This Opportunity

Do you thrive on building relationships and making sure every customer interaction leaves a lasting positive impression? As a Rental Sales Representative at Ryder, you’ll be the primary point of contact for our customers — the person they count on to understand their needs, solve their problems, and keep them coming back.

Position Details

• Location: Onsite – 2509 N Farr Ln, Spokane, WA 99206
• Schedule: Monday – Friday, 7:30 AM – 4:30 PM
• Employment Type: Full-Time
• Benefits: Full Benefits Package Included

Customer satisfaction isn’t just a metric here — it’s the foundation of everything we do. You’ll own the full customer experience from first contact through issue resolution, building the kind of trust and loyalty that drives long-term business growth. Working cross-functionally with Sales, Marketing, Operations, and Asset Management, you’ll have the resources and support to deliver for your customers every single day.

What You’ll Do

You’ll have ownership across four key areas of the business:

Sales & Marketing

• Handle inbound sales calls and drive outbound solicitation to grow the customer base
• Execute the business unit’s marketing plan and maintain accurate marketing database records
• Maximize rate opportunities within the marketplace
• Generate leads for rental, lease, and used vehicle sales
• Maintain and expand relationships with the existing customer base
• Coordinate inventory levels to meet customer demand and maximize operational effectiveness
• Drive overall Ryder market share through successful execution of sales and marketing initiatives

Operations & Asset Management

• Oversee the profitability, operations, and asset management of a rental location
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
• Maintain compliance with company, local, state, federal, and other regulatory requirements
• Leverage a complete understanding of marketplace conditions to maximize rental fleet utilization

Customer Success

• Drive profitable revenue growth by maintaining and deepening customer relationships
• Serve as the primary point of contact for all internal and external customer satisfaction
• Resolve customer concerns, issues, and disputes to protect and grow the ongoing relationship

Communication & Relationship Building

• Build constructive and effective relationships with internal and external stakeholders
• Maintain composure and professionalism when navigating challenging situations
• Clearly articulate Ryder’s product and service offerings to customers at all levels

Why Ryder?

Ryder isn’t just a great place to build a sales career — it’s a company that has been recognized time and again for excellence, integrity, and its commitment to people:

• One of the Most Trustworthy Companies in America – Newsweek
• America’s Best Large Employers – Forbes
• World’s Most Admired Companies – Fortune Magazine
• Top Company for Women to Work for in Transportation – Women in Trucking
• Overdrive Award – General Motors
• Food Logistics’ Top 3PL Award – SDC EXEC
• Reader’s Choice Excellence Awards – Inbound Logistics
• Top Women to Watch in Transportation
• Supplier Environmental Excellence Award – Verizon

Hear directly from the people who work here:

https://www.youtube.com/watch?v=usBbl6L1V6E

https://www.youtube.com/watch?v=b24PFgxvVS0

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

Qualifications

• H.S. diploma/GED required

• One (1) year or more sales experience required

DOT Regulated

No

Job Category

Sales Support

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

$17

Maximum Pay Range:

$20

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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