Field Service Technician

Date Posted: 2026-01-23

Country: United States of America

Location: US-WA-EVERETT-11404 ~ 11404 Commando Rd ~ COMMANDO

Position Role Type: Onsite

Employment Requirements

• Must be authorized to work in the U.S. without the company's immigration sponsorship now or in the future
• The company will not offer immigration sponsorship for this position
• The company will not seek an export authorization for this role
• Security Clearance Type: None/Not Required
• Security Clearance Status: Not Required

About the Role

As a Field Service Technician, you will perform service activities associated with installing, maintaining, and servicing Collins Aerospace Interior seating products at aircraft manufacturing facilities or customer sites.

Responsibilities

• Assist in orienting, training, assigning and checking the work of technical/business support employees
• Travel independently when needed to other locations to work in support of products
• Demonstrate behaviors in line with Collins Leadership Behaviors and Values
• Provide support to customers in solving technical problems incurred in the installation or operation of company products; consult with customers regarding pre and post-installation problems; may review customer equipment interface requirements
• Familiarize customers with the maintenance and use of their products and drawings
• Troubleshoot and diagnose system/equipment interfaces problems during installations
• Perform preventive maintenance, modifications, and field changes to installed equipment as necessary
• Provide support in the conduct and performance of equipment/system acceptance testing following installation
• Use applicable drawings and tools to troubleshoot problems
• Ensure all necessary documentation is correct and completed for works carried; and, all systems are updated and reflect current status against daily work plan (Velocity/CMES, WUC's)
• Assist engineering in determining and solving equipment design problems, evaluating product performance, and conducting field trials

Qualifications

Must Have

• Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience

Preferred

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Physical Requirements

While performing the duties of this job, the associate is frequently required to:

• Stand
• Walk
• Sit
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear

The associate must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include:

• Close vision
• Distance vision
• Color vision
• Peripheral vision
• Depth perception
• Ability to adjust focus

While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

Benefits

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program

Optional coverages you can buy:

• Pet insurance
• Home and auto insurance
• Additional life and accident insurance
• Critical illness insurance
• Group legal
• ID theft protection

Compensation

Salary Range: $58,400 USD - $111,000 USD

The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

Additional Information

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

Please ensure the role type is appropriate for your needs before applying to this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

About Collins Aerospace

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Our Interiors team is focused on innovation, safety and cost efficiency. We're committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we're helping airlines and original equipment manufacturers create a positive experience for their customers.

With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we're changing the game of aircraft interiors.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.