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Customer Service Analyst - 3rd shift (Onsite)
MX-BCN-MEXICALI-496 ~ Calzada Manuel Gomez Morin #3200 ~ CALZADA
·
On-site
·
Full-time
·
1w ago
Date Posted:
2026-04-08
Country:
Mexico
Location:
MX-BCN-MEXICALI-496 ~ Calzada Manuel Gomez Morin #3200 ~ CALZADA
Position Role Type:
Unspecified
What You Will Do:
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Understanding of the job and applies knowledge and skills to complete assigned tasks. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Normally receives little instruction on daily work, general instructions on newly introduced assignments. Maintains customer contact including correspondence concerning sales order status, order changes and billing/receivables questions.
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Create/edit sales orders accurately and efficiently in SAP; create and send order acknowledgements to customer when required. Generates and distributes contract summaries when required.
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Ensure export policies and procedures compliance including license applications, proper export classification on the sales order and customer denied parties screening.
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Work with Finance to process customer invoices, return orders and credit & debit memo requests.
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Create basic quotes in SAP (Catalog net / list / pre-approved Sales Bulletins; standard T&Cs).
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Work with Inventory Planning and Shipping to create and facilitate deliveries ensuring customer requirements are met.
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Create and maintain special tracking and customer reports.
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Negotiate pricing/fees, for product.
What you will learn:
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Collaborate and build networks within Global Asset Management, Global Trade, Finance, Sales, etc.
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Understand Service Level Agreements to prioritize and meet customer expectations.
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Utilize multiple customer collaboration tools/portals and SAP transactions to receive and process orders.
Qualifications You Must Have:
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Bachelor’s degree in business administration or related.
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Minimum 1 year of experience in Supply Chain roles and position related experience.
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90% English level- Proficiency and fluency English Skills.
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Problem solving skills.
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ERP experience/ SAP navigation.
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Must have availability to work 3rd shift (11: 00 PM – 6:00 AM), Monday through Friday.
Qualifications We Preferred:
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Preferable advanced knowledge in Microsoft (Word, Excel, PowerPoint).
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Salesforce experience
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Experience dealing with multicultural teams
Learn More & Apply Now!
At Collins Aerospace, our customers are at the core of our business. And meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!
Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite:
Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
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RTX (Raytheon) 소개

RTX (Raytheon)
PublicRTX Corporation is a multinational aerospace and defense conglomerate formed from the merger of Raytheon Company and United Technologies Corporation. The company develops and manufactures aircraft engines, avionics, aerostructures, cybersecurity, guided missiles, air defense systems, satellites, and drones.
10,001+
직원 수
Arlington
본사 위치
$165B
기업 가치
리뷰
4.0
10개 리뷰
워라밸
3.5
보상
2.8
문화
4.2
커리어
3.2
경영진
4.3
72%
친구에게 추천
장점
Good benefits and retirement plans
Supportive management and leadership
Interesting and cutting-edge projects
단점
Below industry standard compensation
Limited career advancement opportunities
High workload and long hours
연봉 정보
2,082개 데이터
Junior/L3
Mid/L4
Principal/L7
Senior/L5
Junior/L3 · Systems Engineer
717개 리포트
$113,965
총 연봉
기본급
$109,834
주식
-
보너스
$4,131
$83,866
$155,631
면접 경험
6개 면접
난이도
2.8
/ 5
소요 기간
14-28주
합격률
50%
경험
긍정 33%
보통 50%
부정 17%
면접 과정
1
Application Review
2
Recruiter Screen/Referral
3
Hiring Manager Interview
4
Technical/Panel Interview
5
Team Meeting
6
Offer
자주 나오는 질문
Technical Knowledge
Behavioral/STAR
Past Experience
Coding/Algorithm
Culture Fit
뉴스 & 버즈
Stillwater Wealth Management Group Has $1.48 Million Stock Position in RTX Corporation $RTX - MarketBeat
MarketBeat
News
·
3d ago
Raytheon wins $904.6M Army contract modification - Virginia Business
Virginia Business
News
·
4d ago
Raytheon Books $905M Army Contract Modification for LTAMDS Production - GovCon Wire
GovCon Wire
News
·
4d ago
Raytheon (RTX) Secures $904.6 Million Contract Modification - GuruFocus
GuruFocus
News
·
4d ago