About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We are looking for a Recruiting Operations Program Specialist to own our talent acquisition infrastructure, data strategy, and reporting. In this individual contributor role, you will be responsible for building and maintaining the systems that allow our recruiting team to scale. You will act as the primary lead for recruiting analytics, translating complex datasets into actionable insights for Talent Leadership and executive stakeholders.

What you will do

• Systems & Process Optimization
• Workflow Design: Audit and improve recruitment workflows to ensure they are efficient and scalable for a global organization.
• Technology Management: Lead the evaluation, implementation, and maintenance of recruiting tools and platforms.
• Change Management: Act as the technical lead for system updates, ensuring recruiters and hiring managers are trained and processes are adopted.
• Operational Efficiency: Identify bottlenecks in the hiring funnel and implement automated or systemic solutions to resolve them.
• Data & Analytics
• Reporting Strategy: Build and maintain the "source of truth" for all recruiting data, moving beyond basic exports to deep-dive analysis.
• Predictive Modeling: Create data models for capacity planning, funnel health, and time-to-fill forecasting to support headcount goals.
• Executive Dashboards: Develop and manage high-level dashboards (using Tableau, Looker, or similar BI tools) for quarterly business reviews and leadership updates.
• Data Integrity: Establish and enforce data hygiene standards within the ATS and CRM to ensure reporting accuracy and compliance.
• Operational Support & Compliance
• Vendor Management: Manage relationships with external vendors, including background check providers, job boards, and agencies.
• Candidate Experience Tracking: Use data to monitor and improve candidate NPS and hiring manager satisfaction scores.
• Compliance & Audit: Ensure all recruiting processes meet global compliance standards and internal audit requirements.
• Budgeting: Track and optimize the recruiting technology budget to ensure a high ROI on all tools.

What you will need

• Experience: 4+ years of professional experience, with at least two years focused specifically on Recruiting Operations, or People Operations
• Scale: Proven experience supporting a recruiting organization through periods of significant growth or organizational change.
• ATS Expertise: Administrator-level proficiency in modern ATS platforms (e.g., Greenhouse, Lever, Ashby, or Workday), including experience with API integrations.

Technical Skills:

• Intermediate to advanced SQL skills are highly preferred.
• Proficiency in Recruiting/Employee data visualization in tools like Tableau, Looker, or PowerBI.
• Advanced Excel skills (pivots, complex formulas, data modeling).
• Experience with automation tools
• Project Management: Experience managing cross-functional projects from discovery through to launch and maintenance.
• Communication: Ability to present complex data to non-technical stakeholders and influence leadership through evidence-based recommendations.

Additional Information:

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.