EOR Lead HR Advisor at Rippling

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

What is an Employer of Record (EOR)?
An Employer of Record (EOR) is a service provider that allows companies to legally hire and work with employees in foreign countries without establishing their own legal entity in that country. This is made possible through a legal arrangement where the EOR establishes its own legal entity in the country and hires employees on behalf of the client company. This arrangement offers a viable solution for companies that wish to expand their global reach without investing in setting up a legal entity in every country where they operate.

About the Role:

The Lead HR Advisor is a senior individual contributor and people manager responsible for delivering high-quality HR advisory services while leading a small team of HR Advisors within a defined country scope (typically 1–2 countries).

This role combines deep subject matter expertise, client-facing advisory responsibilities, and frontline team leadership. The Lead HR Advisor acts as the primary escalation point for complex HR matters, ensures service quality and consistency, and supports the development of team members.

Key Responsibilities

• HR Advisory & Client Support
• • Serve as a senior HR Advisor supporting a portfolio of clients, handling complex and high-risk employee lifecycle matters (e.g., terminations, investigations, compliance issues)
• Provide expert guidance on local labor laws, HR best practices, and EOR-specific requirements
• Act as an escalation point for challenging or sensitive client cases
• Ensure consistent, high-quality advisory aligned with internal policies and SLAs
• Team Leadership & People Management
• • Manage and develop a small team of HR Advisors (including Managers, if applicable)
• Conduct regular 1:1s, performance reviews, and coaching sessions
• Support hiring, onboarding, and ramping of new team members
• Drive accountability for team performance, quality, and productivity metrics
• Foster a collaborative, high-performance team environment
• Operational Excellence
• • Monitor team caseloads and allocate resources to ensure coverage and efficiency
• Identify process gaps and partner with Operations, Enablement, and Product teams to improve workflows
• Ensure adherence to internal SOPs, compliance standards, and documentation requirements
• Contribute to the development and refinement of playbooks and best practices
• Stakeholder Collaboration
• • Partner cross-functionally with Legal, Payroll, Benefits, and Product teams on complex issues
• Support Regional Managers with insights, escalations, and execution within assigned countries
• Provide feedback on market-specific challenges and opportunities
• Strategic Contribution
• • Act as a subject matter expert for assigned countries, contributing to country strategy and risk mitigation
• Lead or support regional and global initiatives (e.g., policy updates, process improvements, new country launches)
• Use data and trends to identify areas for improvement in service delivery and client experience

Required Skills and Qualifications:

• 7+ years of experience managing a multi-country or global HR team, with a proven ability to lead HR professionals.
• 8+ years in HR advisory, consulting, or operational HR roles, ideally with exposure to multiple countries.
• Strong understanding of labor laws, payroll compliance, and employment regulations across multiple jurisdictions.
• Experience handling complex employee relations cases, including disciplinary actions, claims, and regulatory risks.
• Proven leadership, problem-solving, and decision-making skills in a high-pressure environment.
• Strong project management abilities, with experience balancing multiple priorities and delivering results quickly.
• Excellent communication and stakeholder management skills, with the ability to influence across teams.
• Professional proficiency in English (additional languages are a plus).
• Experience working with HRIS platforms and leveraging technology to optimize HR processes.

What Sets You Apart:

• You excel at managing professionals, empowering them while providing necessary guidance.
• You are comfortable making strategic, high-impact decisions quickly in a dynamic environment.
• You balance operational oversight with hands-off leadership, fostering independence within your team.
• You thrive in a fast-paced, evolving industry and can navigate ambiguity with confidence.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.