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Senior Program and Operations Specialist

Ripple

Senior Program and Operations Specialist

Ripple

San Francisco, CA, United States

·

On-site

·

Full-time

·

4d ago

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

As Program Manager and Operations Specialist, Ecosystem Growth, you will be responsible for maintaining and scaling high-caliber program and operational processes for our high-impact global growth programs, including Fin Tech grants, accelerator, others, with a focus on growing XRP Ledger (XRPL) blockchain adoption. This role sits at the intersection of program strategy and operational excellence, ensuring programs run smoothly, consistently, and at scale.

You will lead end-to-end program operations, partnering cross-functionally with Finance, Legal, Compliance, and Marketing to ensure seamless execution. You’ll also own key global initiatives and partnerships, support Ecosystem Managers in driving efficient deal flow and award processes, and ensure grantees, vendors, and partners receive timely communication and payments.

This is a hands-on role for someone who thrives in fast-paced startup environments and has experience building and scaling programs that support fintech founders, developers, and early-stage startups.

WHAT YOU’LL DO:

  • Run the end-to-end operations of ecosystem growth programs, including grants and accelerator programs, hackathons, and start-up competitions

  • Drive global program growth by ensuring consistent, high-quality execution across regions

  • Partner with finance, legal, compliance, and marketing teams to ensure seamless program delivery and governance

  • Monitor budgets, process payments, and ensure fiscal accountability

  • Maintain CRMs and dashboards that track program metrics, goals, and achievements

  • Develop decks to showcase program outcomes for internal and key industry events and developer conferences

  • Coordinate on strategy and execution for promoting and marketing programs

  • Continuously identify bottlenecks and implement process improvements

WHAT YOU'LL BRING:

  • 5+ years of experience in operating global or multi-region accelerator programs, grants programs, or founder support initiatives, for venture capital, Fin Tech, corporations, foundations, or startup ecosystems

  • Strong operational background with owning complex, multi-stakeholder workflows

  • Familiarity with capital deployment mechanics for grants, vendor, and partner payments.

  • Acuity in budgeting, expenditure tracking, and financial reporting

  • Proven track record to work collaboratively and cross-functionally to achieve program goals

  • Data-savvy and proficiency in data management/data entry processes and standard methodologies

  • Strong growth and metrics fluency, including funnel targets, retention analysis, and partner performance benchmarking

  • Proficiency working with programmatic toolings, including: CRM and reporting platforms (Salesforce, Hub Spot, Tableau); program platforms (Submittable, F6S, Airtable); and project management tools (Asana, Notion, Confluence)

  • Exceptional organizational and communication skills

  • Experience in developing presentation decks on program outcomes and impact

  • Close attention to detail with a bias toward action and execution

  • Comfortable navigating ambiguity in fast-paced environments with autonomy and accountability

  • Bonus: Institutional Finance Competence; and/or Blockchain/XRPL experience

For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range**$116,000—$145,000 USD**

WHO WE ARE:

Do Your Best Work:

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders

  • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.

  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.

  • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.

  • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team

  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances:

  • Competitive salary, bonuses, and equity

  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support

  • Employee giving match

  • Mobile phone stipend

Take Care of Yourself:

  • R&R days so you can rest and recharge

  • Generous wellness reimbursement and weekly onsite & virtual programming

  • Generous vacation policy - work with your manager to take time off when you need it

  • Industry-leading parental leave policies. Family planning benefits.

  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

*Benefits listed above are for full-time employees. *

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

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About Ripple

Ripple

Ripple

Series C

Ripple Labs, Inc. is an American technology company which offers enterprise blockchain products on the XRP Ledger and other networks. Originally named Opencoin and renamed in 2015, the company was founded in 2012 and is based in San Francisco, California.

501-1,000

Employees

San Francisco

Headquarters

$10B

Valuation

Reviews

3.8

2 reviews

Work Life Balance

3.0

Compensation

4.2

Culture

3.0

Career

3.0

Management

3.0

70%

Recommend to a Friend

Pros

High base salary and compensation

Substantial stock compensation

Good hourly rates

Cons

Lower signing bonus compared to competitors

City safety concerns

High cost of living

Salary Ranges

27 data points

Senior/L5

Senior/L5 · Senior Specialist, Product Operations

1 reports

$214,032

total / year

Base

$164,640

Stock

-

Bonus

-

$214,032

$214,032

Interview Experience

8 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 88%

Negative 12%

Interview Process

1

Application Review

2

Phone Screen/Recruiter Screen

3

Technical Interview

4

Virtual Onsite/Final Round

5

Hiring Manager Interview

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience