Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re Ring Central, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for: Responsible for engaging with business stakeholders to understand systems and user needs, analyzing complex processes and translating them into business and functional requirements.

To succeed in this role you must meet the following requirements:

• Acts as the liaison between the business units, technology teams and support teams

• Analyze existing and future business processes, systems and flows of data

• Develop and maintain documentation related to developing and modifying business processes and systems

• Participate in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution)

• Critically evaluates information gathered from multiple sources, decomposing high-level information into details, and abstracting up from low-level information to a general understanding

• Distinguish user requests from underlying needs to align with macro vision and strategy

• Gather information, investigate issues, identify potential solutions and present to both Business and IT stakeholders

• Work closely with Vendors, Implementation Partners, Architects, Developers and Business Units to ensure technical compatibility and user satisfaction

• Facilitate review sessions with functional owners, subject matter experts and end-user representatives

• Oversee the project lifecycle for projects within HR and Legal systems

• Work with various teams to develop project milestones and timelines for development, UAT, production validation and go live

• Ensure training and timely communications in accordance with project timelines

• Engage other areas of HRIS such as security, reporting, production and participate in change management support to ensure projects are addressed from end to end and the needs, interests and success criteria of the business are met

Desired Qualifications:

• U.S. Master’s degree in Computer Science, Applied Computer Science or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Computer Science, Applied Computer Science or a related field plus five (5) years of related experience, is required. Within the foregoing parameters, any suitable combination of education, training and experience is acceptable.

• Experience with HCM, People Soft, Workday, XSLT, XTT, XML, REST, SOAP, WSDL, Workday Studio and Dashboards is required.

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Parental support for children with developmental and learning disabilities

• Pet insurance

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

Ring Central’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. Ring Central offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About Ring Central:

Ring Central, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, Ring Central® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. Ring Central is headquartered in Belmont, California, and has offices around the world.

Ring Central is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.