Job Summary

The Adobe Experience Manager (AEM) Guides software engineer role at Red Hat is responsible for developing, customizing, and maintaining content on the AEM platform.

As a key member of the Customer Content Services team, you will be part of a team that leads the migration of Red Hat's product documentation from a custom solution to Adobe Experience Manager (AEM) Guides. Your expertise will be crucial in building an optimal DITA-based authoring and publishing environment to deliver AI-ready content.

In this role, you will work closely with technical writers, content strategists, and other stakeholders to ensure a seamless and powerful content authoring and publishing experience for our users.

As an individual contributor, your expertise in DITA architecture, custom AEM Guides components, and seamless integration with core AEM features will empower technical writers to effortlessly produce high-quality content for Red Hat customers. Using AI skills to help streamline content authoring, reduce repetitive tasks, and identify other efficiencies in a Content Management System (CMS) will free up writers to focus on high-quality content creation.

What you'll do

• Develop and customize AEM Guides components, templates, and workflows to meet specific documentation and publishing requirements.

• Design and implement DITA-OT plugins, specific schematron rules, specific post-processing pipelines in AEM.

• Configure and maintain the AEM publishing pipelines using DITA-OT for various output formats (PDF and HTML5) and optimize content in the Java Content Repository (JCR).

• Implement and manage content standards and a structured authoring environment, focusing on reuse, metadata, and file structure to improve content consistency across teams.

• Integrate AEM Guides with other internal systems and part of the Adobe stack with various APIs and web services.

• Configure and maintain AEM instances, including dispatcher configurations, user permissions, OSGi services, and system maintenance.

• Develop and implement strategic plans for the content platform that align with the larger Red Hat content vision and roadmap.

• Troubleshoot, debug, and optimize AEM performance and resolve technical issues related to content implementation and delivery.

• Document technical specifications, architecture, and development processes for knowledge sharing and future reference.

What you'll bring

• Proven experience as an AEM Developer, including custom component development and integration

• Expertise in AEM architecture and building blocks, including Sling Models, OSGi bundles, custom workflows, templates, and components.

• Familiarity with converting structured, topic-based source (in formats such as DITA/XML or Ascii Doc) to HTML and experience applying content architecture concepts like content reuse, metadata, single sourcing content, applying conditional values, and information architecture in a CMS.

• Knowledge of creating custom DITA-OT plugins and deploying them in the AEM Guides environment is preferred but not required.

• Advanced research and analytical skills for complex problem-solving and troubleshooting cross-functional issues.

• Ability to develop and implement strategic technical plans that fit into a larger content vision and roadmap.

• Experience with development tools such as Maven, Git, JIRA, Slack, and experience in operating in an Agile/Scrum methodology.

• Excellent written and verbal communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.

• Experience working in a complex, cross-functional technology organization.

• Ability to manage multiple assignments at once and good project management skills.

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

• Benefits● Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.