Program Operations Manager

• Patriot Sustainment Programs

Date Posted: 2026-02-09
Country: United States of America
Location: US-MA-ANDOVER-AN1 ~ 350 Lowell St ~ AN1 ESSEX BLDG
Position Role Type: Onsite

Security Clearance Requirements

• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
• The ability to obtain and maintain a U.S. government issued security clearance is required
• Security Clearance Type: DoD Clearance: Confidential
• Security Clearance Status: Active and existing security clearance required after day 1

About the Company

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

About the Role

Raytheon has an immediate need for a Program Operations Manager (POM) for our Patriot sustainment programs in Andover, Massachusetts. The individual will be responsible for alignment across the entire portfolio. Repairs are done in Andover, numerous vendor, El Paso, and Letterkenny. Tasks include, but are not limited to, factory schedule alignment, root cause and corrective action implementation, EAC's, Core Control Room accountability, strategies on make/where decisions, escalation and S&OP planning.

This position will provide professionals with opportunities to grow their skills in operations management, technical operations, business communications, and leadership. This individual will be responsible for coordinating with the programs, Manufacturing Work Centers, and other Functional Partners to ensure successful on time integration of the material and labor efforts necessary to support sustainment and shelf health of all Patriot partners.

This position involves direct support of manufacturing activities and requires spending time in and around Andover factory areas. The ideal candidate will possess the demonstrated skills and experience necessary to perform in technical, program and manufacturing leadership roles. Successful candidate will drive the overall management and participation in all phases of program development from capture and proposals thru development, execution, and close-out.

Responsibilities

• Partner with all Andover, El Paso, Letterkenny Operational leads, as well as Buyers and MPM's for all vendor repairs
• Provide mentorship, guidance and leadership to team of 3+ individuals
• Work with Program and Manufacturing Engineering to support efficiently and effectively repairing returned items in support of customer needs
• Manage the coordination and execution of program schedules with Global Supply Chain Management, Subcontracts, Engineering, and other functional areas
• Demonstrate ability to lead Manufacturing Operations strategies and utilize CORE/R6Sigma best practices
• Lead the effort to develop and implement cost reduction initiatives
• Complete Estimate at Completion (EAC's)
• Ability to travel up to 20% domestically and internationally as required
• Primary interface across all operation value streams
• Lead Operations role for implementing engineering change orders
• Present reports to the Customer and Directors representing his/her IPT team and operations performance
• Overall management and coordination of recurring and non-recurring manufacturing resources to support program requirements
• Lead Operations through IPDS Gate processes and developing Manufacturing Plans
• Support quarterly EAC's

Qualifications You Must Have

• Typically requires: A University Degree or equivalent experience and minimum 10 years prior relevant experience, OR an Advanced Degree in a related field and minimum 7 years experience
• Experience working with Enterprise Resource Planning (ERP) / Material Resource Planning (MRP) systems, including but not limited to SAP, Kinaxis, PRISM/CMES
• The ability to obtain and maintain a U.S. government issued security clearance is required
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

• Understanding of manufacturing tool sets and how to leverage information from material receipt through DD250 within a defense contracting organization
• Experience in capital planning (development), MRL (Manufacturing Readiness Level) Assessments, Make/Buy/Where process
• EVMS L2 Certification or ability to learn
• CORE/Six Sigma experience
• Knowledge of using IPDS (Integrated Product Development System) and create and manage a complex IMS using Microsoft Project processes
• Strong business acumen with budget and schedule responsibility
• Previous leadership position in a fast paced technical or manufacturing environment that included multiple working organizations; this includes extensive experience building strong cross-functional teams with proven results
• Experience with Technical Data Package (TDP) reviews and approval via common Product Data Management (PDM)
• Experience with transition of programs from design to manufacturing
• Ability to lead collaborative teams on tactical and strategic discussions to drive a results and breakdown barriers

Work Arrangement

• Position Type: Onsite
• Applicant must be located in Andover, MA or willing to relocate
• Relocation Assistance: There is NO relocation assistance for this role
• Candidates may be asked to attend select steps of the interview process in-person at one of our office locations

Compensation

Salary Range: $132,400 USD - $251,600 USD

The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Benefits

Hired applicants may be eligible for benefits, including but not limited to:

• Medical, dental, vision
• Life insurance
• Short-term disability
• Long-term disability
• 401(k) match
• Flexible spending accounts
• Flexible work schedules
• Employee assistance program
• Employee Scholar Program
• Parental leave
• Paid time off
• Holidays

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

Additional Information

• This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
• This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website: https://www.state.gov/m/ds/clearances/c10978.htm