About RTX Corporation

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

About the Role

As an architect, your key focus will be designing and delivering technology solutions to the business, working closely with business and technology partners to prioritize critical implementation dates. The following position is to join our RTX Enterprise Services team.

Responsibilities

• Own and drive L3/L4 production support / enhancements with support/dev team members, business stakeholders, platform team and vendors
• Lead technical aspects of project delivery by collaborating with functional teams, business units, vendors and partners
• Develop POCs and present solution options to senior leadership to help solve complex business problems
• Establish high standards and act as the mentor to the development teams
• Drive release management and change management processes
• Implement process improvements by collaborating with the platform team
• Contribute to roadmaps and accelerate the adoption and maturity of the platform capabilities
• Provide retrieval ability to produce employee information for analysis and decision making, statistical data, and other employee-related reports as required
• Lead a team geographically dispersed in the US and in India

Qualifications You Must Have

• Bachelor's degree and 8 years of relevant experience to include experience with full cycle implementation in Service Now and extensive knowledge on the core ITSM platform, platform security and integrations
• Experience in integrating Service Now with third-party software using REST/SOAP including scripted web services, servers and experience in Service Portal and building custom widgets using Angular JS and in implementing and customized core applications including incident, problem, change, knowledge, configuration management and service catalog
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment with knowledge of key integrations and their mechanisms with multiple HR technology platforms like Workday
• Knowledge of technical components such as LDAP, SSO, SSL and other such technologies
• Hands-on experience in configuration and development in portal, workflows, UI actions, integrations

Qualifications We Prefer

• Strong expertise in Agile development/SDLC methodologies
• Test Automation
• Experience in release management and change management processes

Travel Requirements

• Willing to travel up to 10% for business needs

Work Location

Remote

Requirements

• U.S. Citizen, U.S. Person, or Immigration Status: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62
• Security Clearance: Not Required

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include:

• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care
• Medical, dental, vision, life insurance
• Short-term and long-term disability
• 401(k) match
• Flexible spending accounts
• Employee assistance program
• Employee Scholar Program
• Paid time off and holidays

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Compensation

The salary range for this role is $107,500 USD - $204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Additional Information

• Date Posted: 2026-02-04
• Country: United States of America
• Location: US-CO-REMOTE
• Position Role Type: Unspecified
• Application Window: RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
• In-Person Interview Steps: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

Equal Opportunity

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.