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Raytheon (RTX)
Raytheon (RTX)

Leading company in the aerospace industry

1st Shift_ Senior Technician, Customer Data Management_ Onsite

职能运营
级别资深
地点US-IA-WEST DES MOINES-811 ~ 811 4th St ~ 4TH
方式现场办公
类型全职
发布1周前
立即申请

Date Posted:

2026-04-23

Country:

United States of America:

Location:

US-IA-WEST DES MOINES-811 ~ 811 4th St ~ 4TH

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

This role plays a critical part in the smooth flow of Maintenance, Repair, and Overhaul (MRO) operations by managing the receipt and induction of incoming repair orders under general supervision. The individual will serve as the primary point of accountability for reviewing incoming repair documentation and ensuring accurate, timely induction into the production system. This includes proactively collaborating with customer support, planning, production supervision, engineering, and quality teams to resolve discrepancies or issues that may delay processing. The ideal candidate will be adept at handling tasks of moderate to intermediate complexity and contribute to maintaining operational efficiency and service excellence.

External candidates will receive a $1,000 sign on bonus.What You Will Do:

  • Review incoming repair purchase orders for accuracy and information completeness. Works closely with customer support team and planning team.
  • Ensure incoming repair orders are processed and inducted into operations correctly and in a timely manner.
  • Create appropriate sales orders in SAP to support the repair purchase orders.
  • Identify appropriate work scope and assign corresponding tasks list to SAP work order.
  • Print work orders/routers and match with corresponding parts.
  • Provide backup and/or support other team members within the department and serve as a resource on several topics.
  • Support and follow all rules/guidelines/standards set by EHS, Quality, and CI functions as set by your leader and position.
  • Perform all other duties as assigned including working extended shifts/overtime as required by the business.

Qualifications We Require:

  • Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.

Qualifications We Prefer:

  • Prior SAP Experience
  • Collins product knowledge
  • Prepares and matches work orders/routers to parts with 100% traceability and no mismatched documentation.
  • Performs self-checks and cross-functional validations, reducing order-related errors and minimizing impact to operations or customer delivery.
  • Maintains compliance with EHS, Quality, and CI standards with zero audit findings related to documentation or process adherence.

What We Offer

Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance

  • Three weeks of vacation for newly hired employees

  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

  • Tuition reimbursement program

  • Student Loan Repayment Program

  • Life insurance and disability coverage

  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

  • Birth, adoption, parental leave benefits

  • Ovia Health, fertility, and family planning

  • Adoption Assistance

  • Autism Benefit

  • Employee Assistance Plan, including up to 10 free counseling sessions

  • Healthy You Incentives, wellness rewards program

  • Doctor on Demand, virtual doctor visits

  • Bright Horizons, child and elder care services

  • Teladoc Medical Experts, second opinion program

  • And more!

Learn More & Apply Now!

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite:

Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

This position is considered safety sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing per FAA’s regulation 14 CFR part 120, as well as 49 CFR part 40

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

#Top Op

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 43,400 USD - 82,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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关于Raytheon (RTX)

Raytheon (RTX)

Raytheon Technologies is a major aerospace and defense contractor that develops advanced technologies for commercial aerospace, defense, and intelligence applications. The company provides missiles, defense systems, aircraft engines, avionics, and cybersecurity solutions.

10,001+

员工数

Arlington

总部位置

$134B

企业估值

评价

10条评价

3.9

10条评价

工作生活平衡

4.2

薪酬

4.0

企业文化

3.8

职业发展

3.2

管理层

3.3

72%

推荐率

优点

Good benefits

Job security and stability

Flexible work arrangements

缺点

Bureaucratic processes

Limited growth opportunities

Heavy workload and demanding work

薪资范围

56个数据点

Junior/L3

Mid/L4

Senior/L5

Mid

Junior/L3 · HR System EV5 Production Support Lead

1份报告

$138,000

年薪总额

基本工资

$120,000

股票

-

奖金

-

$138,000

$138,000

面试评价

10条评价

难度

2.6

/ 5

时长

14-28周

录用率

60%

体验

正面 40%

中性 40%

负面 20%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Assessment

4

Technical Interview

5

Final Round Interview

6

Offer

常见问题

Technical Knowledge

Behavioral/STAR

Past Experience

Coding/Algorithm

Culture Fit