Digital Technology Associate, Product Management, Bangalore , India (Hybrid)

Ref #:

W173376

Department:

Information Technology

City:

Bangalore

State/Province:

Karnataka

Location:

India

Pay Range Max

Pay Range Min

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview:

Ralph Lauren is seeking an innovative Associate Product Manager to drive the discovery, documentation, and execution of global mobile app initiatives. This role will be responsible for understanding the needs and challenges of our customers as well as commercial partners. In turn, it will act as a critical link to the organization to communicate and refine requirements with the goal of designing and delivering both technical and customer-centric solutions. The ideal candidate is curious, collaborative and excited to use data to drive decisions.

Essential Duties & Responsibilities:

• Report to the Sr. Product Manager in the Inspiration Product group focused on top-of-funnel Customer Journey optimization capabilities and collaborate with the larger Global Product team.
• Gather and document business and functional requirements by leveraging discovery sessions, requirement workshops, document analysis, use cases, user stories, and workflow analysis.
• Translate high-level project scope information into requirement details and specifications, also formulate understanding from generic information gathered across project teams.
• Critically evaluate information from multiple sources to reconcile conflicts, align to clear goals, influence product direction, and drive solutions.
• Proactively communicate with external and internal stakeholders to analyze the feasibility of new features and enhancement, understand data & tech solution needs and capture as requirements.
• Work closely with a cross-functional, dynamic, and multi-disciplinary team of online business, retail & operations teams, architects, developers, and SMEs to establish the technical vision, analyze tradeoffs and actively mitigate any risks.
• Determine operational performance via data analysis to measure success against goals and identify root causes.
• Assist with the rollout of new functionalities, support test plan reviews and participate in UAT & Soft launch testing, ensuring that product stipulations are met, issues are resolved, and exceptional user experiences are delivered.
• Ensure Business end users have the training, user documentation & release notes required to efficiently manage new features.
• Provide support and triage complex issues, outlining the impact and potential resolutions to stakeholders while working with the development team to implement the best solution.
• Identify areas of improvement for the product based on analyzing industry, technology, and market trends, as well as competitor behavior.

Experience, Skills & Knowledge

• Prior experience 2 to 5 years of product management and/or similar, being part of an agile team with proven success translating business strategy and analysis into successful digital consumer products.

• Strong documentation skillset, understanding of the product development lifecycle, agile methodologies and backlog management applications e.g. JIRA, Confluence, AI-based automation tools & agents, Adobe Analytics, etc.

• Experience in gathering and interpreting qualitative product data and consumer feedback.

• Retail & Online E-commerce experience is a plus.

• Experience in providing clear, concise product direction to engineering and QA teams and supporting UAT.

• Comfortable in high matrixed, iterative development environment, good balance of collaboration & advocacy.

• High level of intellectual curiosity with knowledge of competitive products and industry trends.

Apply now

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