Workforce Management Optimization & Strategy Lead, APAC

Ref #:

W170386

Department:

Retail

City:

Tsim Sha Tsui

State/Province:

Kowloon

Location:

Hong Kong

Pay Range Max

Pay Range Min

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview:

The Workforce Strategy Lead will be responsible for optimizing the labor and payroll models to support business objectives through leveraging the WFM, S&B plans, operational efficiencies, and service models. This role will be accountable for ensuring our locations have the right number of labor resources at the right time, doing the right things to drive labor productivity and location profitability. This role will require a regular visit to the Retail Stores for a better understanding of front-line work.

Essential Duties & Responsibilities:

Responsibilities:

• Accountable for leveraging WFM labor data, business KPIs to support Business objectives to drive productivity and profitability
• Actively influences stores’ organization and business partners in the development and execution of payroll optimization strategies
• Work closely with Local, APAC Regional Leaders and business partners to ensure labor planning aligns with business strategies and operational needs.
• Responsible for the accuracy of WFM configurations such as off sets, labor standards, jobs…align with business needs.
• Responsible for ensuring WFM stays up to date on local and RL labor, scheduling, timekeeping and accruals regulations.
• Responsible for ensuring Local, Regional and Global partners are engaged in WFM
• Develop and implement strategies to drive and maintain WFM engagement and adoption
• Accountable for Global WFM KPIs results across APAC Region
• Lead, manage and inspire the Workforce Strategy Team to achieve and impact results

Experience, Skills & Knowledge

Requirements:

• 8-10 years of business experience in retail industry, ideally in fashion or apparel sectors

• Strong communication, interpersonal and leadership skills

• Competence to understand and communicate effectively English to professional fluency, Spoken Asian language (Mandarin or Japanese or Korean) is an advantage but not a must

• Experience in payroll management, retail operations, finance or a combination of these

• Good experience in Workforce Management system. Ability to lead the team to manage and maintain data accuracy and ensure smooth system operation.

• Understanding of retail programs and KPI's

• Bachelor's degree preferred, or equivalent combination of education, training and experience

• Ability to analyze data, highlighting any opportunities for improvement

• Ability to create concise material and work documentation for organization use.

• Strong analytical, conceptual and technical skills (excel, access, word, power point, outlook)

Apply now

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