Company:

Qualcomm CDMA Technologies, Y.K.

Job Area:

Engineering Group, Engineering Group > Software Applications Engineering

General Summary:Overview

Qualcomm’s IoT portfolio is rapidly expanding, with a growing emphasis on AI-driven solutions. We are seeking a Technical Account Manager (TAM) who will play a critical role in supporting customers throughout the product lifecycle—from concept to launch—while driving adoption of Qualcomm’s AI-enabled IoT technologies. This position requires strong technical expertise, exceptional communication skills, and the ability to manage complex projects in a fast-paced, dynamic environment.

Key Responsibilities

• Customer Engagement & Technical Leadership

• Act as the primary technical interface for key IoT customers, focusing on AI-related products and solutions.

• Understand customer requirements, identify gaps, and guide customers toward optimal solutions.

• Provide proactive technical guidance and strategic direction to ensure successful product launches.

• Cross-Functional Collaboration

• Work closely with internal hardware and software engineering teams to address technical challenges.

• Partner with sales and product marketing teams to support business opportunities and secure design wins.

• Coordinate communication between customer and internal teams for seamless execution.

• Project Management

• Drive end-to-end project execution for customer products leveraging Qualcomm AI and IoT solutions.

• Develop and manage training plans with appropriate scope and timing.

• Ensure timely resolution of issues by mobilizing the right internal resources.

• Innovation & Continuous Learning

• Deliver innovative ideas and analytical approaches to overcome technical obstacles.

• Stay current with emerging AI and IoT technologies to provide effective customer support.

• Promote best practices and share insights to enhance customer experience.

Required Qualifications

• Experience: Minimum 5**+ years** in technical account management, customer engineering, or related roles.
• Technical Expertise: Strong knowledge in IoT and AI technologies, including:SoC architecture, AI frameworks, multimedia, telecommunications, or semiconductor technologies.
• Skills: Proven ability to manage complex technical projects and coordinate cross-functional teams.
• Excellent problem-solving and analytical skills.
• Outstanding communication and interpersonal skills

Desirable Skills

• Familiarity with Qualcomm AI solutions and IoT platforms.
• Experience in customer-facing roles with global technology companies.
• Ability to work independently and adapt to a rapidly changing environment.

Minimum Qualifications:

Equivalent to native Japanese language. Fluency in English write and conversation.

Project management skills and presentation skills are required.

Must be good team worker to establish good relationship b/w the customers and internal teams, but a strong negotiation skill is required.

Preferred the sufficient experiences in the customer support or development of IOT related products, or smart phones. 5 years or more experience in AI related product is preferred.

Education Requirement:

Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

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