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职位Qualcomm

Senior Support Engineer

Qualcomm

Senior Support Engineer

Qualcomm

San Diego, California, United States of America

·

On-site

·

Full-time

·

2mo ago

Company:

Qualcomm Technologies, Inc.

Job Area:

Engineering Services Group, Engineering Services Group > Support Engineering

General Summary:

This role is responsible for executing mechanical and reliability testing, developing advanced test methodologies, and ensuring the smooth operation of lab equipment and processes. The position requires hands‑on test execution, data accuracy, and continuous improvement of measurement techniques to support package technology development. As a key technical contributor, the role collaborates closely with cross‑functional engineering teams, provides real‑time insights, and supports root‑cause investigations. The position also interfaces with vendors to evaluate new materials and equipment, integrates new tools into workflows, and maintains clear documentation and technical communication.

Key Responsibilies

  • Set up, calibrate, and operate mechanical/reliability test equipment•Execute test plans and collect accurate, repeatable data•Maintain test stations, fixtures, and instrumentation•Develop and validate new test methodologies•Improve measurement accuracy, precision, and throughput•Document procedures and train team members•Serve as technical liaison with equipment and material vendors•Assess new materials, equipment upgrades, and process improvements•Lead integration of new tools and fixtures into lab workflows
    Cross‑Functional Engineering Collaboration

  • Collaborate with Design, NPI, FA, Thermal, and other teams•Provide real-time observations, identify anomalies, and share insights•Support debug efforts, root-cause analysis, and correlation studies•Maintain test logs, SOPs, and equipment documentation•Prepare clear written reports and share findings•Communicate risks, trends, and technical insights proactively

Minimum Qualifications:

  • Bachelor's degree and 2+ years of Support Engineering or related work experience. OR
    Associate's degree and 3+ years of Support Engineering or related work experience.
    OR
    High School Diploma or equivalent and 4+ years of Support Engineering or related work experience.

Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Preferred Qualifications:

  • Bachelor’s degree in Mechanical Engineering with 2+ years of hands-on experience in a related technical field•Strong analytical and problem-solving skills•Effective communication and documentation abilities•Ability to collaborate across engineering teams Experience with semiconductor packaging, SMT/BLR processes, or mechanical characterization.

  • Hands‑on experience with reliability and mechanical test equipment, such as:

  • Thermal Cycling Chambers (TC)

  • Drop shock test system

  • Instron or Universal Testing Machines (UTM)

  • High‑speed Data Acquisition (DAQ) Systems

  • Familiarity with metrology and inspection equipment, such as:

  • Optical Microscopes & Digital Microscopy

  • X‑ray inspection or CT systems

  • Experience with FA (Failure Analysis) tools, including:

  • Cross‑sectioning tools, polishing systems

  • Acoustic microscopy (C‑SAM)

  • Scanning Electron Microscope (SEM)

This role is U.S.-based, and is not eligible for visa sponsorship.

This is an office based position located in San Diego, CA and is expected to comply with the company's onsite work policy

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits:

$40.77 - $61.15

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.

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关于Qualcomm

Qualcomm

Qualcomm

Public

Inventing the technologies the world loves.

10,001+

员工数

San Diego

总部位置

$136B

企业估值

评价

3.7

10条评价

工作生活平衡

2.8

薪酬

3.5

企业文化

3.2

职业发展

3.8

管理层

2.5

65%

推荐给朋友

优点

Good benefits and compensation

Challenging and interesting work

Great team and colleagues

缺点

Management and leadership issues

Work-life balance concerns

Toxic culture/micromanagement

薪资范围

21个数据点

Junior/L3

Junior/L3 · Data Scientist

0份报告

$196,000

年薪总额

基本工资

$150,000

股票

$33,000

奖金

$13,000

$166,600

$225,400

面试经验

9次面试

难度

2.6

/ 5

时长

14-28周

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

常见问题

Coding/Algorithm

Technical Knowledge

System Design

Behavioral/STAR

Past Experience