Company:

Qualcomm India Private Limited:

Job Area:

Information Technology Group, Information Technology Group > IT Programmer Analyst

General Summary:

Qualcomm IT is seeking a Lead Conversational AI Developer for Intelligent Automation Center (IAC)
Responsibilities include:

• Experience on designing and implementing Conversational AI solutions using Microsoft Azure and Copilot Stack in combination with GenAI

• Hands-on experience with Microsoft Copilot Studio, Microsoft Bot Framework, NLP, Azure AI Search and Azure OpenAI

• Extensive hands-on experience in implementing end-to-end projects utilizing Generative AI using Retrieval-Augmented Generation (RAG) or Agentic AI architecture

• Strong expertise in Python for building bot solutions

• Experience with Azure Cognitive Services (LUIS/CLU, QnA Maker/CQA, Spell Check,Speech API) for advanced NLP features.

• Knowledge of Power Automate, Azure Logic Apps, and APIs for extending Copilot Agent and bot functionalities.

• Experience in software development with a focus on Conversational AI and Machine Learning.

• Proficiency with tools and Frameworks such as Lang Chain, Llama Index, and Streamlit.

• Knowledge and implementation experience of chatbot technologies using Microsoft Azure Services and Power Platform.

• Ensure quality of coded components by performing thorough unit testing and develop reusable test cases

• Work collaboratively with test teams for supporting Product testing and UAT

• Report status, issues and risks to tech leads on a regular basis

• Improve skills in automation products through certifications

• Train and coach team members on Conversational AI related technologies

• Work independently with minimal supervision and good team management skills

• Excellent communication and collaboration skills

• Provide timely status on assignments, planned activities, issues, and dependencies

• Good knowledge on Conversational AI on Microsoft Stack (Copilot Studio, Azure AI Foundry, Azure AI Search, Azure OpenAI)

• Good understanding of Generative AI concepts and Frameworks like Langchain

• Hands-on programming experience on Python and any frontend technology like Angular

Minimum Qualifications:

• 4+ years of work experience in programming, scripting, and/or automation or IT-relevant work experience with a Bachelor's degree. OR
  6+ years of work experience in programming, scripting, and/or automation or IT-relevant work experience without a Bachelor’s degree.

• 2+ years experience with Database Design structures such as Mongo DB, MySQL.

• • Good understanding of conversational AI and Intelligent Automation methodologies and associated tools & technologies

• Knowledge of Process Mining concepts and implementation expereience using Celonis inclusing data models and dasboards

• Experience in business process diagrams and process flow charts with Automation Anywhere

• Certification in Industry Leading Robotic Automation products is a plus.

• Experience in identifying the right processes for Automation and providing estimates for implementations

• Programming concepts and coding background in Python

• Understanding of RDBMS concepts and writing SQL queries

• Expereience in Cloud (preferrably AWS) and certifications is a plus

• Experience in Agile development using standard tools like Jira

Bachelor's degree and 5+ years IT-relevant work experience

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

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