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Sr. Associate, Trust Administration and Operations
Des Moines, Iowa; Charlotte, North Carolina; Chicago, Illinois
·
On-site
·
Full-time
·
2w ago
What You'll Do We are looking for a Senior Associate, Trust Administration and Operations to join our PGI Trust Company Operations and Governance team.
You will support the daily administration, oversight, and operational integrity of the Trust Company.
It operates independently to ensure timely and accurate execution of key functions, including regulatory reporting, compliance monitoring, monthly reconciliations, document management, Share Point administration, and process improvement.
You will enhance operational efficiency while ensuring adherence to trust documents, ERISA requirements, policies, and regulatory standards.
Key Responsibilities Regulatory Reporting & Compliance Assist with regulatory filings, committee materials, internal audits, state exams, and annual CIT reporting, including audits and Form 5500s.
Conduct ongoing compliance monitoring in line with policies and regulations.
Omnibus Account Oversight & Reconciliation Coordinate monthly omnibus account reconciliations with internal and external stakeholders.
Provide oversight, issue escalation, and support month end processing to ensure accuracy.
Process Improvement & Special Projects Identify and implement efficiency improvements and risk mitigation measures.
Maintain and update operational procedures; address workflow gaps and operational pain points.
Cross Functional Coordination Partner with Fund Services, Compliance, Legal, Investments, Client Service, and others to support seamless CIT operations.
Document Management & Systems Administration Maintain accurate, compliant document repositories and regulatory records.
Administer Share Point sites and internal systems supporting workflows, reporting, and document accessibility.
Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives.
We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all.
Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!
Who You Are Bachelor’s degree in Business, Finance, Accounting, Economics, or related field (or equivalent experience). 5+ years in trust operations, investment operations, fund administration, financial services, or regulatory/compliance roles.
Strong Microsoft Excel skills (VLOOKUP, pivot tables, macros).
Experience: with Share Point administration and document/workflow management tools.
Strong analytical, problem solving, and reconciliation abilities.
High attention to detail, strong organization, and ability to manage multiple deadlines.
Ability to document processes and contribute to continuous improvement.
Experience: in supporting audits, exams, and regulatory reviews.
Successful completion of a criminal background check required This position may be subject to SEC restrictions on personal political contributions.
Skills That Will Help You Stand Out:
Experience: with Collective Investment Trust (CITs), mutual funds, retirement plans, or fiduciary products strongly preferred.
Background in reconciliation, regulatory reporting, or audit support preferred.
Proven experience documenting processes and contribute to continuous improvement.
Salary: Range Information
Salary: ranges below reflect targeted base salaries.
Non-sales positions have the opportunity to participate in a bonus program.
Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance.
Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary: Range (Non-Exempt expressed as hourly; Exempt expressed as yearly) $89300 - $139700 / year
Salary: Details The following locations are examples of market-specific salary ranges across different geographies.
Des Moines, IA: $89,300 - $120,650 / year Charlotte, NC: $94,000 - $127,000 / year Chicago: $103,000 - $139,700 / year Time Off Program Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness.
Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.
Pension Eligible No Work Environments This role offers in-office, hybrid (blending at least three office days in a typical workweek) from either our Des Moines, IA, Charlotte, NC, or Chicago, IL office locations.
Can you satisfy this location requirement (with or without a reasonable accommodation)?
Work Authorization/Sponsorship At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States.
This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.
For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household.
These same requirements may also apply to other positions across the organization.
Experience: Principal At Principal, we value connecting on both a personal and professional level.
Together, we’re imagining a more purpose-led future for financial services – and that starts with you.
Our success depends on the unique experiences, backgrounds, and talents of our employees.
And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being.
Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received.
If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date.
Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Original Posting Date 2/20/2026 Most Recently Posted Date 2/20/2026
We are looking for a Senior Associate, Trust Administration and Operations to join our PGI Trust Company Operations and Governance team.
You will support the daily administration, oversight, and operational integrity of the Trust Company.
It operates independently to ensure timely and accurate execution of key functions, including regulatory reporting, compliance monitoring, monthly reconciliations, document management, Share Point administration, and process improvement.
You will enhance operational efficiency while ensuring adherence to trust documents, ERISA requirements, policies, and regulatory standards.
Key Responsibilities Regulatory Reporting & Compliance Assist with regulatory filings, committee materials, internal audits, state exams, and annual CIT reporting, including audits and Form 5500s.
Conduct ongoing compliance monitoring in line with policies and regulations.
Omnibus Account Oversight & Reconciliation Coordinate monthly omnibus account reconciliations with internal and external stakeholders.
Provide oversight, issue escalation, and support month end processing to ensure accuracy.
Process Improvement & Special Projects Identify and implement efficiency improvements and risk mitigation measures.
Maintain and update operational procedures; address workflow gaps and operational pain points.
Cross Functional Coordination Partner with Fund Services, Compliance, Legal, Investments, Client Service, and others to support seamless CIT operations.
Document Management & Systems Administration Maintain accurate, compliant document repositories and regulatory records.
Administer Share Point sites and internal systems supporting workflows, reporting, and document accessibility.
Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives.
We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all.
Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!
Bachelor’s degree in Business, Finance, Accounting, Economics, or related field (or equivalent experience). 5+ years in trust operations, investment operations, fund administration, financial services, or regulatory/compliance roles.
Strong Microsoft Excel skills (VLOOKUP, pivot tables, macros).
Experience: with Share Point administration and document/workflow management tools.
Strong analytical, problem solving, and reconciliation abilities.
High attention to detail, strong organization, and ability to manage multiple deadlines.
Ability to document processes and contribute to continuous improvement.
Experience: in supporting audits, exams, and regulatory reviews.
Successful completion of a criminal background check required This position may be subject to SEC restrictions on personal political contributions.
Skills That Will Help You Stand Out:
Experience: with Collective Investment Trust (CITs), mutual funds, retirement plans, or fiduciary products strongly preferred.
Background in reconciliation, regulatory reporting, or audit support preferred.
Proven experience documenting processes and contribute to continuous improvement.
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About Principal

Principal
PublicPrincipal is a global investment management and insurance company providing retirement services, asset management, and insurance solutions. The company serves millions of customers worldwide through employer-sponsored retirement plans and individual investment products.
10,001+
Employees
Harrogate
Headquarters
Reviews
3.1
6 reviews
Work Life Balance
2.0
Compensation
4.0
Culture
1.8
Career
2.0
Management
1.5
25%
Recommend to a Friend
Pros
Good pay and benefits
Supportive assistant management
Quality software/codebase
Cons
Poor management and leadership
Micromanagement
Limited career advancement
Salary Ranges
2 data points
L6/Principal
Principal/L7
L6/Principal · Staff/Principal Backend SWE
1 reports
$710,000
total / year
Base
$270,000
Stock
$440,000
Bonus
-
$710,000
$710,000
Interview Experience
9 interviews
Difficulty
3.4
/ 5
Duration
14-28 weeks
Offer Rate
22%
Experience
Positive 11%
Neutral 33%
Negative 56%
Interview Process
1
Application Review
2
Recruiter Screen
3
Phone Screen
4
Technical Interview
5
System Design Interview
6
Behavioral Interview
7
Final Round
Common Questions
Technical Knowledge
System Design
Behavioral/STAR
Past Experience
Culture Fit
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