As a Senior Quality Engineer within PPG Industrial Coatings, you will resolve customer issues by leading a cross-functional teams to determine containment, root cause and corrective actions. You will determine gaps in process activities or product design to improve product performance. This is an onsite position at our Oak Creek, WI. facility. You will report to the Site Quality Assurance Manager.

Key Responsibilities

• Work with Technical Service or Sales to understand the customer’s complaints and provide regular status updates.

• Work with QC, Production, Engineering, Technical, and Field Teams in discussing and resolving complicated data and/or information with all levels of involved personnel

• Promote team to achieve quality goals, customer complaint cycle time targets and deliver high quality 8D reports

• Follow-up progress of Customer Feedback from creation to closure

• Evaluate results and trends of product performance to customer standards

• Support customer audits to evaluate the effectiveness of the quality management system

• Support Design Owners, Subject Matter Experts, and Process Improvement experts in driving process improvements to meet customer requirements

• Develop and improve processes using LEAN/Six Sigma principles

Qualifications:

• Bachelor’s degree in a technical field or in a related discipline, or equivalent experience/combined education

• 6+ years of applicable experience. A combination of education and experience will be considered in lieu of experience

• Ample experience with root cause and corrective action (RCCA)

• Ample experience with IATF16949 Requirements or experience in Automotive Industry

• Quality Auditor Experience preferred

• Lean Six Sigma experience

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.