招聘
必备技能
Go
We believe that the way people interact with their finances will drastically improve in the next few years.
We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products.
Plaid powers the tools millions of people rely on to live a healthier financial life.
We work with thousands of companies like Venmo, So Fi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe.
Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid Support ensures our customers' applications can help their consumers live their best financial lives by ensuring our products continue to operate as expected.
We investigate the root cause of integration issues, quantify their scope and impact, and when we can’t fix them ourselves, we work with our Growth and Engineering teams to reach a solution.
As we continue to grow, we’re looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical technical issues.
In this role, you will manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process.
People who succeed in this role tend to be empathetic, collaborative, technically minded, and most importantly - customer-centric.
They have an interest in learning more about financial services, and are excited to help customers resolve complex issues. TSEs work closely with Plaid’s product and engineering teams, and we have a high technical bar to ensure that we all speak the same language.
Our Support team sets aggressive goals to meet the standards our customers expect, and we collaborate cross-functionally with our Engineering, Product, Financial Access, and Go-to-Market teams in order to achieve these goals.
This role requires candidates to be based in the Eastern Time Zone (EST/EDT) to align with customer needs and team collaboration
总浏览量
0
申请点击数
0
模拟申请者数
0
收藏
0
相似职位

Desktop and Banking Systems Support Engineer
Wells Fargo · CHIYODA-KU,

Technology Support Engineer
JPMorgan Chase · Chicago, IL, United States, US

Technical Support Engineer
Cribl · Remote - Canada

Document Support Engineer
Coalition · Any location, United States

Technical Support Engineer
Vectra AI · Remote, United States
关于Plaid

Plaid
Series DThe easiest way for users to connect their bank accounts to an app.
501-1,000
员工数
San Francisco
总部位置
$13.4B
企业估值
评价
3.1
5条评价
工作 生活平衡
2.5
薪酬
4.0
企业文化
2.8
职业发展
2.9
管理层
2.7
45%
推荐给朋友
优点
Competitive compensation package
Good benefits offerings
Location flexibility options
缺点
Concerns about long-term career growth
Limited mentorship compared to other companies
Toxic attitudes in tech community
薪资范围
269个数据点
Junior/L3
Senior/L5
Junior/L3 · Business Development
0份报告
$218,900
年薪总额
基本工资
-
股票
-
奖金
-
$185,965
$251,835
面试经验
3次面试
难度
3.0
/ 5
时长
21-35周
面试流程
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Onsite/Virtual Interviews
5
Background Check
6
Offer
常见问题
Coding/Algorithm
Technical Knowledge
Behavioral/STAR
System Design
Past Experience
新闻动态
Backseat Dog Bed Mat – Plaid Pet Car Seat Cover, Non-Slip Travel Mat For SUVs & Trucks (63x138cm) - ruhrkanal.news
ruhrkanal.news
News
·
3d ago
Plaid, plaid, plaid! 2026 RBC Heritage fashion - WSAV-TV
WSAV-TV
News
·
6d ago
Reform or Plaid? Whichever way Welsh voters go, the country will be utterly transformed | Will Hayward - The Guardian
The Guardian
News
·
6d ago
Is Tesla’s Valuation Ludicrous? Or Is the Company About to Go Plaid? - TheStreet Pro
TheStreet Pro
News
·
1w ago