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Senior Developer Relations Engineer - Customer Growth and Experience

Plaid

Senior Developer Relations Engineer - Customer Growth and Experience

Plaid

San Francisco

·

On-site

·

Full-time

·

1w ago

Required Skills

API Design

Technical Writing

Developer Relations

Communication

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, So Fi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

The mission of the Developer Relations team is to empower developers to easily use and understand Plaid’s products, delivering a supportive, industry-leading developer experience via scalable, broad-reaching methods. The scope of this role covers all of Plaid's commercially available, customer-facing products.

We’re looking for an experienced Developer Relations Engineer to help the world’s fintech companies (and we believe every company is a fintech company, even if they don't know it yet) integrate with Plaid's APIs. In this role, you’ll create best-in-class developer experiences, cementing Plaid's reputation as the most trustworthy, developer-friendly financial services API. This is a highly technical, highly visible role with direct impact on Plaid’s product, brand, and developer experience.

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About Plaid

Plaid

Plaid

Series D

The easiest way for users to connect their bank accounts to an app.

501-1,000

Employees

San Francisco

Headquarters

$13.4B

Valuation

Reviews

3.3

4 reviews

Work Life Balance

3.0

Compensation

3.2

Culture

3.5

Career

3.8

Management

2.5

45%

Recommend to a Friend

Pros

Competitive compensation and stock options

Mentorship opportunities

Flexible work location

Cons

Time tracking software monitoring

Compensation promises not fulfilled

Administrative issues with pay

Salary Ranges

282 data points

Junior/L3

Senior/L5

Junior/L3 · Business Development

0 reports

$218,900

total / year

Base

-

Stock

-

Bonus

-

$185,965

$251,835

Interview Experience

5 interviews

Difficulty

2.8

/ 5

Duration

21-35 weeks

Offer Rate

40%

Experience

Positive 20%

Neutral 40%

Negative 40%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Background Check

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience