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Junior Field Service Technician

PerkinElmer

Junior Field Service Technician

PerkinElmer

Portugal - Field Based - EuroImmun

·

On-site

·

Full-time

·

4d ago

Job Title

Junior Field Service Technician:

Location(s)

  • Portugal
  • Field Based
  • Euro Immun

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity

Revvity is a global leader in life sciences and diagnostics. Our subsidiary EUROIMMUN, specialized in in vitro diagnostics, is looking for a **Junior Field Service Technician **to strengthen its technical teams and ensure excellence in the services provided to our clients across Portugal.

Based in the Lisbon area with travel throughout Portugal, you will provide technical support and maintenance for our diagnostic equipment to our clients (hospital laboratories, private laboratories, and research institutions).

Key Responsibilities:

  • Installation, preventive maintenance, and basic corrective maintenance of in-vitro diagnostic equipment.

  • Remote technical support and on-site support at customer facilities when necessary.

  • Support and training end users in equipment operation and basic troubleshooting.

  • Collaboration with senior technicians and technical support team.

Minimum Requirements:

  • Technical education in Electronics with a strong practical focus, equivalent to completion of secondary education (12th grade).

  • Experience and technical aptitude for servicing medical equipment, electromechanical systems and hardware troubleshooting and repair.

  • Basic to intermediate knowledge of software and Windows operating systems, including but not limited to, system configuration and networks and communications setup.

  • Good command of English, both written and spoken.

  • Effective communication skills and ability to build positive relationships with customers.

  • Proactive, responsible, and eager to learn.

  • Strong team spirit.

  • Willingness to travel within the entire Portuguese territory with nights out.

  • Earlier experience in technical support for clinical laboratory or in-vitro diagnostic equipment is a plus, but not mandatory

What We Offer:

  • Competitive salary, adjusted to experience and skills

  • Meal allowance

  • Health insurance

  • Company car

  • Structured onboarding and on-the-job training

  • Opportunity to grow professionally in the medical diagnostics field

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About PerkinElmer

PerkinElmer

PerkinElmer focused on improving the health and safety of people and the environment.

10,001+

Employees

Waltham

Headquarters

Reviews

4.0

1 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.0

Career

2.5

Management

2.0

25%

Recommend to a Friend

Pros

Professional and helpful field technicians

Technical support quality

Service team competence

Cons

Poor management changes and leadership shifts

Massive price increases on contracts

Unwillingness to negotiate pricing

Salary Ranges

220 data points

Junior/L3

Junior/L3 · Customer Support Engineer

29 reports

$104,579

total / year

Base

$98,506

Stock

-

Bonus

$6,073

$71,890

$153,042

Interview Experience

51 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 64%

Neutral 22%

Negative 14%

Interview Process

1

Phone Screen

2

Technical Interview

3

System Design

4

Behavioral

5

Team Fit

Common Questions

Tell me about a challenging project

System design question

Coding problem

Why this company