E commerce Product Operations Manager- Maternity Leave Replacement

Overview (English) Maternity leave replacement for at least 8 months! We are looking for a highly skilled Global E-commerce Product Operations Manager to take ownership of the technical and operational management of our online stores across markets. This role requires hands-on execution and a deep understanding of e-commerce platforms, customer journeys, and UX/UI best practices. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced digital environment, collaborating closely with product, development, analytics, and market teams to ensure our websites run smoothly, are optimized for performance, and deliver a best-in-class customer experience. Responsibilities (English) Key Responsibilities 1. Online Store Management & Daily Operations Manage all technical and commercial aspects of the online store. Update content, upload products, set promotions, and maintain catalog accuracy. Monitor multiple websites to ensure a smooth, consistent, and error‑free shopping experience. 2. System Enhancements & Technological Upgrades Lead and support new improvements, developments and tools. Coordinate with development, design, and product teams to ensure high-quality execution. 3. Customer Journey & UX/UI Optimization Partner with the Product team to improve usability, optimize page layouts, and support A/B testing initiatives aimed at enhancing the customer journey and conversion performance. Provide data-driven insights and recommendations to improve site navigation, content clarity, and the implementation of new features across the website. 4. QA & Testing Perform daily QA on websites, testing functionalities and validating new features. Identify bugs, document issues, and ensure rapid resolution with relevant teams. 5. Cross‑Functional Collaboration Work closely with internal teams and global markets. Ensure alignment and smooth execution of e Commerce tasks and projects. 6. Time & Project Management Manage multiple tasks simultaneously in a fast‑paced environment. Prioritize and plan work independently to meet deadlines. Lead operational or digital projects from requirement definition to launch validation. Qualifications (English) 2 years of experience working with Shopify or other e-com platform- Must Strong technical aptitude and understanding of the e Commerce ecosystem. Ability to perform multiple operational tasks simultaneously with high attention to detail. Fast learner with strong self‑learning abilities and adaptability to new systems and technologies. Strong ownership, leadership, and ability to independently lead tasks to completion. Excellent verbal and written English; experience working in a multicultural environment. Strong communication skills and ability to work with multiple interfaces and stakeholders. Excellent time management and task prioritization abilities.
Key Responsibilities 1. Online Store Management & Daily Operations Manage all technical and commercial aspects of the online store. Update content, upload products, set promotions, and maintain catalog accuracy. Monitor multiple websites to ensure a smooth, consistent, and error‑free shopping experience. 2. System Enhancements & Technological Upgrades Lead and support new improvements, developments and tools. Coordinate with development, design, and product teams to ensure high-quality execution. 3. Customer Journey & UX/UI Optimization Partner with the Product team to improve usability, optimize page layouts, and support A/B testing initiatives aimed at enhancing the customer journey and conversion performance. Provide data-driven insights and recommendations to improve site navigation, content clarity, and the implementation of new features across the website. 4. QA & Testing Perform daily QA on websites, testing functionalities and validating new features. Identify bugs, document issues, and ensure rapid resolution with relevant teams. 5. Cross‑Functional Collaboration Work closely with internal teams and global markets. Ensure alignment and smooth execution of e Commerce tasks and projects. 6. Time & Project Management Manage multiple tasks simultaneously in a fast‑paced environment. Prioritize and plan work independently to meet deadlines. Lead operational or digital projects from requirement definition to launch validation.
2 years of experience working with Shopify or other e-com platform- Must Strong technical aptitude and understanding of the e Commerce ecosystem. Ability to perform multiple operational tasks simultaneously with high attention to detail. Fast learner with strong self‑learning abilities and adaptability to new systems and technologies. Strong ownership, leadership, and ability to independently lead tasks to completion. Excellent verbal and written English; experience working in a multicultural environment. Strong communication skills and ability to work with multiple interfaces and stakeholders. Excellent time management and task prioritization abilities.