The Company

Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Senior Director of Identity, Authentication & Bot Prevention will be responsible for leading the comprehensive strategy for managing fraud risks associated with Pay Pal’s customers identity, authentication and Bot attacks prevention. This pivotal role requires a visionary leader who can effectively navigate the complexities of risk management while leveraging advanced analytics, data science and innovative solutions to enhance risk mitigation strategies. The Senior Director will ensure the safety and integrity of our Identity and Authentication platforms while upholding our commitment to consumer protection.

Job Description:

Responsibilities

• **Strategic Leadership in Identity fraud prevention, Authentication & Bot Prevention: **

• Define and implement a robust identity risk management framework that aligns with the organization’s mission to provide secure and reliable financial services.

• Influence and engage with C-level executives, articulating complex strategies and their business implications.

• Develop targeted strategies to address specific risks associated with identity fraud, authentication requirements and bot attacks.

• Onboarding and Identity Verification:

• Direct the design of secure and efficient onboarding and identity verification processes to enhance the safety of the platform, while maintaining high business performance.

• Utilize AI and machine learning to identify and mitigate risks associated with fraudulent or deceptive entities during onboarding and platform login.

• Team Leadership and Cross-Functional Collaboration:

• Build and lead a high-performing team that fosters innovation, collaboration, and effective execution.

• Partner with Product, Engineering, Data Science, and Compliance teams to design risk strategies that enhance the safety of the platform and enable business objectives.

• Global Perspective and Scalability:

• Lead risk management efforts across diverse markets, addressing the unique needs of various segments and regulatory environments.

• Ensure that risk management solutions are scalable and adaptable to emerging trends and underserved markets.

Requirements

• Experience: 13 years in risk management, fraud prevention or financial services, with 10 years in senior leadership roles.

• Organizational Leadership: Proven track record of effectively leading, globally distributed teams of 40 members.

• Education: Bachelor’s degree in a quantitative discipline; advanced degree preferred.

• Domain Expertise: In-depth knowledge of Identity & authentication risks, technologies, regulations.

• Innovation Leadership: Demonstrated success in driving innovative risk management solutions using advanced analytics and technology.

• Executive Presence: Exceptional ability to influence and engage with C-level executives, articulating complex strategies and their business implications.

• Collaboration Skills: Proven success in working cross-functionally with analytics, engineering, product, and compliance teams to deliver impactful solutions.

• Analytical Mastery: Expertise in leveraging data and analytics to inform risk strategies and optimize outcomes.

• Global Perspective: Experience managing programs across multiple geographies, accounting for regional nuances and regulatory variations.

• Change Agent: Skilled at navigating ambiguity, adapting to rapid changes, and prioritizing evolving requirements.

Additional Responsibilities & Preferred Qualifications: Subsidiary:

Pay Pal

Travel Percent:

0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

New York City, New York | ($242,000.00 - $359,150.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois | ($220,000.00 - $326,700.00 Annually)
Austin, Texas | ($220,000.00 - $326,700.00 Annually)
Scottsdale, Arizona | ($209,000.00 - $310,200.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, Pay Pal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the Pay Pal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At Pay Pal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

Pay Pal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, Pay Pal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisitionpaypal.com.

Belonging at Pay Pal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at Pay Pal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at Pay Pal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click

[here](https: //careers.pypl.com/Contact-Us/default.aspx) to view the notice.