The Company

Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This is a high-impact role sitting at the heart of Pay Pal's UK Buy Now Pay Later business. You'll act as the right hand to the UK BNPL Lead, driving strategic initiatives across product, commercial, and operational workstreams. You'll be the connective tissue across functions - working with Product, Finance, Compliance, Marketing, Analytics, and senior leadership to accelerate our BNPL growth agenda in the UK. It involves setting strategic direction, managing stakeholder relationships, and overseeing the delivery of key product and platform infrastructures.

Job Description:

Essential Responsibilities:

• Design and define the portfolio strategy for an identified country, supporting the execution of local product priorities, and analyzing and interpreting product performance.
• Implement hands-on execution coordination of local and global cross functional initiatives.
• Manage process escalations to remove obstacles for the strategy execution while proposing and supporting change implementation to strategy
• Collaborate and define priorities based on global commercial product strategy
• Research new opportunities and establish and negotiate new partnerships
• Engage with ongoing partners regularly, improving relationships and operational efficiencies
• Direct, set, and define customized market/regional specific product and technology strategies
• Manage stakeholder relationships and oversee the delivery of key product and platform infrastructures
• Set strategic direction and roadmap to enhance product experience and business metrics

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Department: UK Pay Pal BNPL team

Reporting to: Director, UK BNPL Lead

Location: UK London- Hybrid working

Employment Type: Permanent, Full-time

Your day-to-day

• Partner with the UK BNPL Lead to develop and execute the annual strategy, including product roadmap priorities, market expansion plans, and competitive positioning.

• Lead the preparation of business cases, investment proposals, and leadership presentations for new BNPL initiatives and product launches.

• Serve as the liaison between BNPL and cross-functional stakeholders including Product, Sales, Compliance, Legal, Finance, and Marketing.

• Drive alignment on priorities, timelines, and dependencies across workstreams, ensuring initiatives stay on track.

• Own the operational rhythm of the business: steering meetings, quarterly business reviews, and annual planning cycles.

• Coordinate with Compliance and Legal to navigate regulatory requirements (FCA, Consumer Duty, consumer credit regulations) for new products and features.

• Monitor and report on key performance metrics and translate insights into actionable recommendations.

• Track competitor activity and market trends, synthesising research to inform strategic decisions.

• Support merchant-facing initiatives in partnership with Commercial teams to drive presentment and adoption.

What you need to bring

• Extensive experience in strategy, operations, or product management within BNPL or consumer credit, with direct exposure to BNPL products and business models.

• Deep understanding of the UK BNPL and consumer credit landscape, including competitive dynamics, merchant economics, and regulatory considerations.

• Proven track record of delivering cross-functional initiatives in complex, matrixed organisations.

• Strong commercial acumen with experience building business cases, financial models, and investment proposals.

• Expertise in stakeholder management, with experience engaging senior leaders and diverse functional teams.

• Excellent analytical skills, with the ability to translate data into strategic recommendations.

• Strong written and verbal communication skills, including experience preparing executive-level materials.

• Ability to manage multiple priorities in a fast-paced, dynamic environment.

Competencies

• Highly organised with exceptional attention to detail and follow-through.

• Strategic thinker who can balance big-picture vision with operational execution.

• Strong influencing and relationship-building skills across all levels of the organisation.

• Proactive and solutions-oriented, with a bias for action.

• High integrity and commitment to regulatory compliance.

• Collaborative working style with the ability to bring teams together around shared goals.

Subsidiary:

Pay Pal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, Pay Pal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the Pay Pal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At Pay Pal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

Pay Pal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Pay Pal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at Pay Pal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at Pay Pal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at Pay Pal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.