The Company

Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. Pay Pal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a Pay Pal or Venmo account balance, Pay Pal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our Pay Pal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job will use specialized expertise to identify issues and recommend best practices. You will lead functional projects and programs, contributing to business or process improvements within the function.

Job Description:

Essential Responsibilities:

• Identify issues and recommend best practices using specialized expertise.

• Lead functional projects and programs to improve business processes.

• Partner with various teams to analyze business trends and contribute to process improvements.

• Handle customer inquiries and maintain CRM systems.

• Assist in the preparation of sales presentations and coordination with departments.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Sales Enablement Manager

Overview

The Sales Enablement Manager is a key contributor within Pay Pal's Sales organization, supporting the design, delivery, and measurement of enablement programs that drive sales effectiveness across our global field organization. Working closely with Senior Enablement Managers, Sales Leadership, and cross-functional partners, this role helps equip Pay Pal's sales teams with the tools, content, and skills needed to compete and win in a dynamic payments and commerce ecosystem.

Key Responsibilities

• Support the development and maintenance of role-based learning journeys, onboarding curricula, and continuous learning programs for new and tenured sellers across the SMB segment.

• Collaborate with cross-functional stakeholders — including Sales, Product, Marketing, and Sales Operations — to gather input, identify content needs, and keep training materials current and accurate.

• Assist in the creation and curation of enablement content, including playbooks, quick-reference guides, e-learning modules, and facilitator materials.

• Track and report on key enablement metrics such as training completion rates, certification attainment, content engagement, and seller productivity indicators to help measure program effectiveness.

• Manage and maintain content within Pay Pal's learning management system (LMS) and sales enablement platforms, ensuring materials are organized, up to date, and easily accessible.

• Support the coordination and logistics of training events, workshops, and virtual learning sessions, including scheduling, communications, and participant tracking.

• Conduct research on industry trends in payments, fintech, and sales enablement to surface insights that inform program improvements.

• Assist with the adoption of sales tools and platforms by helping to create training resources and supporting change management efforts.

Qualifications

• Bachelor's degree in Business, Education, Communications, or a related field.

• 5+ years of experience in sales enablement, sales operations, learning & development, or a related role.

• Familiarity with B2B sales cycles and foundational sales methodologies (e.g., Challenger, MEDDICC, SPIN).

• Experience working with learning management systems (LMS), content management tools, or sales enablement platforms (e.g., Highspot, Seismic, Salesforce).

• Strong written and verbal communication skills with an ability to translate complex information into clear, seller-friendly content.

• Detail-oriented with solid project coordination and organizational skills.

• Proficiency in data analysis and reporting using tools such as Excel, Google Sheets, or Tableau.

Preferred Attributes

• Experience supporting global or multi-segment sales teams.

• Curiosity and a continuous improvement mindset — always looking for ways to make programs more effective and scalable.

• Passion for developing people and contributing to an inclusive, high-performance sales culture.

Why Pay Pal

At Pay Pal, we're democratizing financial services to help people and businesses thrive in the global economy. As a Sales Enablement Analyst, you'll play a hands-on role in shaping how our sales teams learn, grow, and deliver meaningful value to customers at scale. If you're eager to build your career at the intersection of sales, learning, and strategy, this is an opportunity to make a real impact from day one.

Subsidiary:

Pay Pal

Travel Percent:

0

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

Chicago, Illinois | ($117,500.00 - $174,350.00 Annually)

Additional Location(s) | Pay Range:

No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, Pay Pal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the Pay Pal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At Pay Pal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

Pay Pal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Pay Pal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at Pay Pal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at Pay Pal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at Pay Pal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.