Regional Sales Director - Client Sales

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview

The Regional Sales Director, Client Sales is responsible for the daily supervision and development of the Client Sales Team. Provide product knowledge and call feedback to develop team members. Hold self and others accountable for high-quality results. Set priorities and delegate work in conjunction with the immediate manager. Identify and analyze processes and make recommendations for the continual improvement of client-based sales team.

Responsibilities

Essential Duties and Responsibilities:

• Supervise the daily work of Inside Sales, Client team
• Coach associates to build client service and sales skills, and product knowledge
• Lead on-boarding and training initiatives to engage and acclimate new team members
• Maintain up-to-date knowledge of technical processes and product understanding
• Conduct side-by-side coaching and call monitoring
• Provide coverage when representatives are out of office
• Distribute leads in the pipeline and report on results
• Address performance issues and document courses of action for correction with manager input
• Maintain ongoing relationships with Client Service
• Distribute webinar leads
• Act as the point of escalation for questions/concerns
• Update Weekly Activity Report & observations
• Work with Marketing and manager to develop campaigns and report results from marketing campaigns
• Participate in the hiring process to adequately staff the team
• Indicates essential job functions

Qualifications

• Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• 3-7+ years supervisory experience leading a high-performing sales team preferred
• Bachelor’s degree preferred, preferably in Business Administration with a major in Marketing, Finance, or Accounting
• Strong critical thinking, interpersonal and verbal communication skills
• Ability to interface with multiple departments, multi-task, and work independently
• Knowledge of Paycor ancillary products
• Strong product demonstration skills
• Proficiency in value-based selling skills
• Ability to work in a fast paced, dynamic environment
• Prior customer service, sales, or phone experience required
• Strong organizational skills

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

Essential Duties and Responsibilities:

• Supervise the daily work of Inside Sales, Client team
• Coach associates to build client service and sales skills, and product knowledge
• Lead on-boarding and training initiatives to engage and acclimate new team members
• Maintain up-to-date knowledge of technical processes and product understanding
• Conduct side-by-side coaching and call monitoring
• Provide coverage when representatives are out of office
• Distribute leads in the pipeline and report on results
• Address performance issues and document courses of action for correction with manager input
• Maintain ongoing relationships with Client Service
• Distribute webinar leads
• Act as the point of escalation for questions/concerns
• Update Weekly Activity Report & observations
• Work with Marketing and manager to develop campaigns and report results from marketing campaigns
• Participate in the hiring process to adequately staff the team
• Indicates essential job functions
• Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• 3-7+ years supervisory experience leading a high-performing sales team preferred
• Bachelor’s degree preferred, preferably in Business Administration with a major in Marketing, Finance, or Accounting
• Strong critical thinking, interpersonal and verbal communication skills
• Ability to interface with multiple departments, multi-task, and work independently
• Knowledge of Paycor ancillary products
• Strong product demonstration skills
• Proficiency in value-based selling skills
• Ability to work in a fast paced, dynamic environment
• Prior customer service, sales, or phone experience required
• Strong organizational skills