Senior Technical Product Manager

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview

The Technical Product Manager (TPM) is a top-level contributor within EIT in the development and implementation of digital products for Paycor and its clients. This role requires strategic thinking and tactical execution. As a TPM, you have subject matter expertise for a given process domain and you are technical expert in the tools and technologies enabling those domains. You will drive the technology strategy, vision, and roadmap for your domain. You will help define and achieve measurable business outcomes. You will partner closely with business stakeholders, enterprise architecture and engineering teams in prioritizing backlog and ensuring high say/do ratio on delivery commitments. You are a natural leader with sincere empathy for the customer. You are tech savvy and enjoy navigating tough challenges using your keen attention to detail and making decisions that move the needle.

Responsibilities

The Technical Product Manager (TPM) is a top-level contributor within EIT in the development and implementation of digital products for Paycor and its clients. This role requires strategic thinking and tactical execution. As a TPM, you have subject matter expertise for a given process domain and you are technical expert in the tools and technologies enabling those domains. You will drive the technology strategy, vision, and roadmap for your domain. You will help define and achieve measurable business outcomes. You will partner closely with business stakeholders, enterprise architecture and engineering teams in prioritizing backlog and ensuring high say/do ratio on delivery commitments. You are a natural leader with sincere empathy for the customer. You are tech savvy and enjoy navigating tough challenges using your keen attention to detail and making decisions that move the needle.

The Senior Technical Program Manager (STPM), Revenue Operations is responsible for planning, coordinating, and delivering complex, cross‑functional technology initiatives that support the end‑to‑end revenue lifecycle. This role serves as a force multiplier across Product Management, Architecture, Salesforce Platform, and Engineering teams, ensuring high‑priority Rev Ops programs are delivered predictably, on time, and with measurable business outcomes. The STPM does not own people or product roadmaps, but owns execution: integrating work across Salesforce.com, GTM systems, and enterprise integrations (e.g., CPQ, billing, ERP, marketing, enablement, data platforms). This role brings structure, transparency, and rigor to ambiguity and is accountable for delivery governance, dependency management, risk mitigation, and stakeholder alignment.

Qualifications

• Lead complex, multi‑workstream Rev Ops technology programs spanning Salesforce.com, integrations, data, and GTM tooling. Translate high‑level strategy and roadmaps into clear execution plans, milestones, dependencies, and delivery metrics. Own integrated program plans, delivery timelines, RAID tracking, and executive‑level status reporting. Proactively identify and resolve execution risks, scope tradeoffs, and cross‑team dependencies.

• Coordinate delivery across Salesforce admin, development, architecture, and integration teams. Ensure Salesforce initiatives align with defined solution architectures, platform standards, and release practices. Drive execution of enterprise integrations (API‑based, event‑driven, middleware/i PaaS) across CRM, CPQ, billing/ERP, marketing, and analytics platforms. Partner with architecture and platform teams to ensure scalability, security, data quality, and platform health are incorporated into delivery plans.

• Establish and run delivery governance rituals: quarterly planning, dependency reviews, release readiness, and go‑live coordination. Partner with Product Management on intake, sequencing, and prioritization—ensuring commitments are realistic and outcomes are measurable. Support change management, release communications, enablement coordination, and post‑launch stabilization.

• Serve as a primary point of coordination between Rev Ops, Sales, Marketing, Customer Experience, Finance, IT, and external partners. Communicate clearly with executive stakeholders on progress, risks, tradeoffs, and decisions. Maintain program documentation, decision logs, and execution artifacts to support transparency and accountability.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

The Technical Product Manager (TPM) is a top-level contributor within EIT in the development and implementation of digital products for Paycor and its clients. This role requires strategic thinking and tactical execution. As a TPM, you have subject matter expertise for a given process domain and you are technical expert in the tools and technologies enabling those domains. You will drive the technology strategy, vision, and roadmap for your domain. You will help define and achieve measurable business outcomes. You will partner closely with business stakeholders, enterprise architecture and engineering teams in prioritizing backlog and ensuring high say/do ratio on delivery commitments. You are a natural leader with sincere empathy for the customer. You are tech savvy and enjoy navigating tough challenges using your keen attention to detail and making decisions that move the needle.

The Senior Technical Program Manager (STPM), Revenue Operations is responsible for planning, coordinating, and delivering complex, cross‑functional technology initiatives that support the end‑to‑end revenue lifecycle. This role serves as a force multiplier across Product Management, Architecture, Salesforce Platform, and Engineering teams, ensuring high‑priority Rev Ops programs are delivered predictably, on time, and with measurable business outcomes. The STPM does not own people or product roadmaps, but owns execution: integrating work across Salesforce.com, GTM systems, and enterprise integrations (e.g., CPQ, billing, ERP, marketing, enablement, data platforms). This role brings structure, transparency, and rigor to ambiguity and is accountable for delivery governance, dependency management, risk mitigation, and stakeholder alignment.

• Lead complex, multi‑workstream Rev Ops technology programs spanning Salesforce.com, integrations, data, and GTM tooling. Translate high‑level strategy and roadmaps into clear execution plans, milestones, dependencies, and delivery metrics. Own integrated program plans, delivery timelines, RAID tracking, and executive‑level status reporting. Proactively identify and resolve execution risks, scope tradeoffs, and cross‑team dependencies.

• Coordinate delivery across Salesforce admin, development, architecture, and integration teams. Ensure Salesforce initiatives align with defined solution architectures, platform standards, and release practices. Drive execution of enterprise integrations (API‑based, event‑driven, middleware/i PaaS) across CRM, CPQ, billing/ERP, marketing, and analytics platforms. Partner with architecture and platform teams to ensure scalability, security, data quality, and platform health are incorporated into delivery plans.

• Establish and run delivery governance rituals: quarterly planning, dependency reviews, release readiness, and go‑live coordination. Partner with Product Management on intake, sequencing, and prioritization—ensuring commitments are realistic and outcomes are measurable. Support change management, release communications, enablement coordination, and post‑launch stabilization.

• Serve as a primary point of coordination between Rev Ops, Sales, Marketing, Customer Experience, Finance, IT, and external partners. Communicate clearly with executive stakeholders on progress, risks, tradeoffs, and decisions. Maintain program documentation, decision logs, and execution artifacts to support transparency and accountability.