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Forward Deployed Enablement Engineer - Customer Success

Palantir

Forward Deployed Enablement Engineer - Customer Success

Palantir

Washington, D.C.

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Flexible work arrangements

Parental leave

Competitive salary and equity package

Comprehensive health, dental, and vision insurance

Generous paid time off and holidays

Flexible Hours

Parental Leave

Equity

Healthcare

Required Skills

PostgreSQL

JavaScript

Node.js

A World-Changing Company:

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role:

Forward Deployed Enablement Engineers are embedded with centralized customer success teams to maximize the outcomes of our deployed products and workflows across all commercial customers from small-scale start-ups to large enterprises. This role balances high-level support responsibilities with the development of innovative tooling and infrastructure to scale customer enablement effectively. You are a resourceful, gritty and adaptable problem solver who is able to work both collaboratively and independently to resolve difficult and nebulous technical issues, as well as work productively with external customers to debug and resolve their problems.

Palantir’s Customer Success team helps our customers build on Palantir’s Foundry & AIP Platforms to drive the workflows that power their most important business outcomes. In this role, you’ll leverage your problem-solving abilities, creativity, and technical skills to support and guide customer development teams, ensuring they can effectively build and optimize their workflows. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions.

Every day at Palantir is different: we’re constantly evolving to better respond to customer needs, and you will have the opportunity to contribute your creativity and problem-solving to internal processes and tools that define how we deliver business value to the customer with increasing efficacy and efficiency.

Every Palantirian is encouraged to play to their personal strengths, so there is no “one size fits all” approach to engineering at Palantir. The scope of this role is intentionally broad so that people can find their strengths and grow in a way that excites them.

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About Palantir

Palantir

Palantir

Public

We build software that empowers organizations.

1,001-5,000

Employees

Denver

Headquarters

$15B

Valuation

Reviews

3.8

2 reviews

Work Life Balance

2.0

Compensation

2.5

Culture

2.5

Career

3.0

Management

2.5

35%

Recommend to a Friend

Pros

First class travel benefits

Software engineer positions available

Premium employee perks

Cons

Unpaid overtime

48 hour work weeks

Poor work-life balance

Salary Ranges

50 data points

Junior/L3

Junior/L3 · Business Analyst

0 reports

$141,326

total / year

Base

-

Stock

-

Bonus

-

$120,127

$162,525

Interview Experience

10 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment/Coding Challenge

4

Technical Phone Screen

5

Multiple Onsite/Technical Rounds

6

Hiring Manager Interview

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience